service not provided after purchase from company website

M

Midhunchengannur

New member
Seller Name
nilkamal furniture
Company Name
nilkamal furniture
Product Name
nilkamal massif 3 door wardrobe with mirror
Website Name
furniture.enquiry@nilkamal.com
Customer Care Number
180012191155
Loss Amount
13999
Ratings
1.00 star(s)
Opposite Party Address
3rd Floor Chromium Building
CTS-no106/1-5,near L&T Junction Milind Nagar
Off Saki Vihar,Powai
Mumbai-400072
I am writing to formally raise a complaint regarding my recent purchase from nilkamal company website

  • Order Details: 3-door wardrobe
  • Order Reference Number: 167992
  • Order Date: November 26, 2025
  • Delivery Date: December 2, 2025 (via Blue Dart courier)
As per company’s instructions, a technician was supposed to visit within 7 days of delivery to complete the installation. Unfortunately, no technician has come to date. Despite multiple follow-ups by my family with company support team, the installation has not been arranged.

This delay has caused significant inconvenience, as the product cannot be used without proper installation. I kindly request you to take immediate action and arrange for the installation service at the earliest.

Please confirm the technician’s appointment date and time at the earliest possible convenience.

Thank you for your prompt attention to this matter.
 
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