Hello
@Srotoswini Bhattacharya
We have carefully reviewed your complaint against
Goboult.
As per your submission, you purchased
Goboult Y1 Pro Earbuds in the first week of August 2026 and raised a service request due to technical issues. The product was picked up on September 2, 2026. However, the tracking status has remained stuck on "in transit" and when you check the live tracking link, it shows "no parcel found" — raising serious concerns about the whereabouts of your device. Despite attempting to contact Goboult on all provided numbers, you have received no response whatsoever.
We acknowledge receipt of your complaint and the details you have shared.
Before filing a case at
e-jagriti.gov.in, we strongly suggest you first send a formal Legal Notice to:
Director / Founder
Goboult
B-67, Wazirpur Industrial Area, North West, Delhi, 110052, India
goboult.co.in | Customer Care: 9289803880
(As Goboult's registered physical address is not publicly disclosed on the website, the legal notice may be sent via registered email
info@goboult.co.in to their official support channel along with a formal written notice by courier to any traceable address.)
Sending a registered legal notice often compels the opposite party to respond or settle before the matter reaches consumer court.
View Sample Notice:
To,
Chairman / Managing Director
Mention Company Name
Subject: Notice Before Filing Consumer Case in Consumer Forum.
Dear Sir/Madam,
This is to inform you that I, Your Name, am constrained to issue this notice on account of the deficiency in service and/or unfair trade practice committed by your company in relation to Mention product/service name, order number, date of transaction.
Despite repeated attempts made by me to resolve the matter amicably, including contacting your customer care, no satisfactory response or resolution has been provided till...
If you need any help drafting the legal notice or uploading documents on the portal, we are here to assist you.
Thanks
