Alfred C Joseph
New member
- Seller Name
- RetailNet
- Company Name
- Aula
- Product Name
- Aula S2022 Mechanical Wired USB Standard Gaming Keyboard Compatible with Desktop, Laptop, Mac stand
- Website Name
- Flipkart
- Customer Care Number
- +91 4471667800
- Loss Amount
- 1418
- Ratings
- 4.00 star(s)
- Opposite Party Address
- Angamaly kanakankadavu Road, Angamaly South, Angamaly 683573
1/ I’m raising a formal complaint against @Flipkart for service deficiency, repeated delivery failures, and mental harassment. This thread outlines my experience.
2/ I ordered a keyboard from Flipkart with a promised delivery date of 9th July 2025. Since then, the delivery date has been changed multiple times without any valid reason or proper communication.
3/ Updated delivery timeline:
14th July
15th July
16th July
Today is 17th July, and the product is still not delivered. That’s 8 days overdue and counting.
4/ I’ve reached out to Flipkart support multiple times. Every time I was assured it would arrive “within 24 hours.”
Yet there has been:
- No delivery
- No way to contact the delivery agent
- No actionable update
5/ Due to this delay, I suffered:
— Failure of an important project
— Loss of valuable time and mental peace
— Repeated inconvenience in contacting support with no results
6/ This is a serious violation of basic consumer rights.
It constitutes:
i. Deficiency in service
ii. False delivery commitments
iii. Negligence in grievance handling
I am seeking a formal resolution and compensation of ₹10,000 for:
— Wasted time and productivity
— Mental stress caused by negligent service
8/ If this issue is not resolved promptly, I will escalate it legally through the appropriate consumer court channels.
9/ I am ready to share the Order ID and communication records upon request by the concerned authorities.
2/ I ordered a keyboard from Flipkart with a promised delivery date of 9th July 2025. Since then, the delivery date has been changed multiple times without any valid reason or proper communication.
3/ Updated delivery timeline:
14th July
15th July
16th July
Today is 17th July, and the product is still not delivered. That’s 8 days overdue and counting.
4/ I’ve reached out to Flipkart support multiple times. Every time I was assured it would arrive “within 24 hours.”
Yet there has been:
- No delivery
- No way to contact the delivery agent
- No actionable update
5/ Due to this delay, I suffered:
— Failure of an important project
— Loss of valuable time and mental peace
— Repeated inconvenience in contacting support with no results
6/ This is a serious violation of basic consumer rights.
It constitutes:
i. Deficiency in service
ii. False delivery commitments
iii. Negligence in grievance handling
I am seeking a formal resolution and compensation of ₹10,000 for:
— Wasted time and productivity
— Mental stress caused by negligent service
8/ If this issue is not resolved promptly, I will escalate it legally through the appropriate consumer court channels.
9/ I am ready to share the Order ID and communication records upon request by the concerned authorities.