College Seat Cancellation and Non-Refund of Advance Fee

S

Sharon Shakkira

New member
Institute Name
Maria Homeopathy Medical College and Hospital
Customer Care Number
9345826157
Loss Amount
46000
Ratings
1.00 star(s)
Opposite Party Address
Perai, Thiruvattaru Post, Kanyakumari, Tamil Nadu - 629177
mariahomeocollege@gmail.com
I paid a total of ₹46,000 as an advance fee to Maria Homeopathy Medical College, expecting it to secure my seat. But a few days later, I was informed by the manager, Ms. Lincy Viji (Mobile Number: 9345826157), that my seat was canceled because I hadn’t paid the full fees. There was no prior notice or proper explanation for this decision. When I tried to ask for clarification, she abruptly ended the call and has since ignored all my attempts to reach her regarding my refund.

Payment Details:

₹10,000 paid on 15.11.2024 during counselling.

₹11,000 paid on 22.11.2024 during a direct visit to the college.

₹25,000 paid on 27.11.2024 via bank transfer.

Total Paid: ₹46,000.

I've tried multiple times to contact Ms. Lincy Viji through different numbers, but she either doesn’t pick up or hangs up when I mention my refund. I even reached out to the principal, Mr. Dilip Kumar (Mobile Number: 9387738877), but he said it’s not his responsibility and redirected me back to the manager, which has only delayed things further.

I also took this up with the National Consumer Helpline (Docket No: 6789148), but I haven’t received any response from them yet.

This whole situation has been frustrating and completely unprofessional. I was misled into believing my seat was secured, only to have it canceled without any valid reason, and now my money is stuck. I just want my ₹46,000 refunded and some accountability from the college staff for their poor handling of this issue.
 
I'm sorry to hear about the difficulties you're facing with Maria Homeopathy Medical College regarding the cancellation of your seat and the non-refund of your advance fee. To address this issue effectively, consider the following steps before filing case in the Consumer Forum:

  1. Review Relevant Guidelines:
    • The University Grants Commission (UGC) mandates that higher education institutions should provide a full refund of fees for cancellations up to September 30, 2024, with no cancellation charges.
  2. Gather Documentation:
    • Compile all pertinent documents, including payment receipts, correspondence with the college, and any official communications related to your admission and its cancellation.
  3. File a Complaint with the National Consumer Helpline (NCH):
    • As you have already done it, skip this step.
  4. Approach the Consumer Disputes Redressal Commission:
    • Depending on the amount involved, you can file a complaint with the appropriate consumer forum near you:
      • District Commission: For claims up to ₹1 crore.
    • These commissions are established under the Consumer Protection Act, 2019, to address consumer grievances.
  5. Seek Legal Counsel:
    • Consult with a our legal professional experienced in consumer cases and educational disputes to guide you through the process and strengthen your case.

For any legal assistance feel free to contact us.
Thanks
 
Hello @Sharon Shakkira,

You can consult any good lawyer, who is expert in Consumer Forum related cases, or you can also contact us, we can send the notice on your behalf.

Thanks
 
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