Credit Card SBI Credit Card Harassment

revanthm

revanthm

New member
Bank Name
State Bank Of India
Customer Care Number
1800 180 1290
Loss Amount
00000
Ratings
1.00 star(s)
Opposite Party Address
SBI Cards & Payment Services Ltd.
DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City,
Gurgaon -122002(Haryana) India.
I am using sbi credit card from few months, penalties and interests are too much. So i want to do a one time settlement. I told their tele callers to send field agent to my home and I want to do settlement but instead they provoked me, used very bad words and we both exchanged a heated discussion. This is pure harassment. This is not the way to talk even after am saying will do settlement. I want to file complaint in consumer court, how to proceed further. I have the mobile number which the agent called me from but dont have recording since the call happened in whatsapp. Any suggestions on how to proceed?
 
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