Saving Ac Debit Freeze WIth Invailid Reason

mohitcm2632

New member
Bank Name
KOTAK MAHINDRA BANK
Customer Care Number
1860 266 0811
Loss Amount
0
Ratings
1.00 star(s)
Opposite Party Address
Kotak Infiniti, 4th floor, Zone 1, Bldg No. 21,
Infinity Park, General AK Vaidya Marg, Malad (E),
Mumbai - 400097
Dear Sir I have Open kotak bank 811SuperA\c in 28Aprill2025 My Ac was Debit Freeze in 3July and Reason Was Suspicious Transctions I have only 15Transaction during 2months and Turnover was lessthan1lakh Transaction in Kotak bank is Fund Transfer in My IDFC Bank Ac i have not done any Business Transaction in My kotak Ac MySalaryis20k I have Filed Complaint in CPGRAM for this Issue but Kotak Nodal Desk was not Provided My questions answer and close complaints My Questions
1 if bank was block My ac with Suspicious Reason Please Provide Transactions for Suspicious Douts
2 i have done 15Transaction in2Months and i have Proof for Transactions then why bank was not accept the Mistake for it side
3 According to RBI Guidelines Bank was Followed Customer DueDiligience for this processs why bank not inform me before debit freezze ac
4 RBI Provide 2Lakhs Transactions Limits in BSBDA Ac i have Not Cross the TransactioN Limit why bank freez My ac
5 According To RBI Zero Balance Ac was Zero Charges but Bank was Collected 5000 Deposit Amount and 300 rs deducted ATM Charges
Please Provide Suspicious Transcation Details Otherwise Provide Bank Apology Letter for Its Mistake
 
Account open time I have Mentioned that my Turnover is 2 to 5 lakhs in Yearly but bank was Block in 2 months. I have Question that Which activity or Transaction is Suspicious in My account bank have not Satisfied Answer
 

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Hello @mohitcm2632

If you will not received any solution from NCH, then you need to file a case in the Consumer Forum.

Feel free to Contact us, for any help in drafting and filing case in the Consumer Forum.

Thanks
 
Account open time I have Mentioned that my Turnover is 2 to 5 lakhs in Yearly but bank was Block in 2 months. I have Question that Which activity or Transaction is Suspicious in My account bank have not Satisfied Answer
We thought, you have filed the details with NCH.
 
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