Return has been taken, no refund initiated

V

v.r.sumedh

New member
Seller Name
CLICKTECH RETAIL PRIVATE LIMITED *Building 2 ( Wh 2), Plot no. 12/P2 (IT Sector), Hitech, Defence and Aerospace Park, Devanahalli Bengaluru, Karnataka, 562149
Company Name
One plus
Product Name
OnePlus Pad Go 28.85Cm (11.35 Inch) 2.4K 7:5 Ratio Readfit Eye Care LCD Display,Dolby Atmos Quad Speakers,4G LTE(Calling) + Wi-Fi Connectivity Tablet,8Gb Ram 256 Gb Storage Expandable Up-to 1Tb,Green
Website Name
amazon
Customer Care Number
1800-1200-1637
Loss Amount
20999
Ratings
1.00 star(s)
Opposite Party Address
Shiva Krupa, #514, 2nd cross road , Jayanagar, Kolar.
I ordered one plus pad go on Amazon on 15 th December 2024 and it was delivered on 16th December 2024 and saw it had missing sim card port and it was defective too.. therefore I returned the “EXACT SAME PRODUCT” on
 
I returned the product on 25th December 2024 and they too return but they are not giving refund they are saying as per their investigation I have given wrong product then I asked them to at least give my product back they refused that also now I lost 20999 inr and one plus pad go too.. 20999 is not even a small amount so please help me!! I have been scammed by them.
 
Hello @v.r.sumedh Ji,

Thank you for reaching out. To address your concern effectively, we suggest filing a case in the Consumer Forum against both parties involved (amazon and CLICKTECH). However, before proceeding, it is essential to request a detailed report of their internal investigation regarding the matter.

This report will provide valuable evidence to strengthen your case in court and demonstrate that you sought clarification before taking legal action. Ensure your request is made formally, and keep a copy of all correspondence for your records.

If you need assistance drafting the request or filing the case, feel free to contact us.

Thanks
 
TeamMember said:
Hello @v.r.sumedh Ji,

Thank you for reaching out. To address your concern effectively, we suggest filing a case in the Consumer Forum against both parties involved (amazon and CLICKTECH). However, before proceeding, it is essential to request a detailed report of their internal investigation regarding the matter.

This report will provide valuable evidence to strengthen your case in court and demonstrate that you sought clarification before taking legal action. Ensure your request is made formally, and keep a copy of all correspondence for your records.

If you need assistance drafting the request or filing the case, feel free to contact us.

Thanks
Click to expand...
I requested them several times to share their investigation.. I don’t know what they are hiding, they are not sharing it. Please help me I have all records and guide me for filing a case.
 
Back
Top