deepakgoyal112
New member
- Dealer Name
- VIJAY SALES
- Company Name
- LENOVO
- Product Name
- LENOVO IDEAPAD SLIM 3 I5 13TH GEN 16GB 512GB SERIAL NUMBER PF4YTJ01
- Customer Care Number
- +911142262288
- Loss Amount
- 59999
- Ratings
- Opposite Party Address
- VS House, Patel Estate Road, Jogeshwari West, Mumbai, India 400102
No W8, opposite Metro Pillar No 232, West Patel Nagar, New Delhi, Delhi 110008
1st FLOOR, UNIT NO 135-136, WEST END MALL, District Centre, Janakpuri, New Delhi, Delhi, 110058
Ferns Icon Level2 Doddenakundi Village Marathhalli Outer Ring Road, Marathhalli Post, KR Puram Hobli BANGALORE KA IN 560037.
Request for full refund in provided account immediately. SRL- PF4YTJ01
My name is Deepak Goyal i purchased lenovo ideapad slim 3 i5 13th gen 16gb ram 512gb storage laptop model PF4YTJ01 ON 8 august 2024 from vijay sales patel nagar delhi store for rupees 59999 with 3 years warranty but it has multiple issues from day 1 today this laptop was sealed and approved for DOA at lenovo gcare solution private limited janakpuri delhi 110058 service center and submitted sealed doa laptop at vijay sales patel nagar delhi store
in invoice this laptop was costs 59999 rupees in which 11299 rupees was paid by credit card and rest amount was paid by onsite voucher of my previous purchase in which onsite issued voucher of 48700 rupees this bill was made on name of mohammad mustkeem on his gst bill but now he is not in delhi he left his town and now he is impossible to contact he was my relative friend real owner user of laptop is me Deepak Goyal i requested multiple times raj nath sir and vijay sales patel nagar delhi store team to refund full amount in my account
AMOUNT REFUND REQUEST IS 59999 RUPEES PAID IN WHICH VIJAY SALES TEAM TOLD THAT AMOUNT OF 2999 RUPEES WILL NOT BE REFUNDED OF 3 YEARS ADDITIONAL WARRANTY SO CORRECT REFUND AMOUNT IS 59999-2999 = 57000 Rupees
I request to please process full refund of 57000 rupees in provided account fully otherwise my last option will be left consumer court case only and will have to sue your company as i already fully frusturated now i am completely harassed now i beg of you to please now initiate full refund in my provided bank details account as earliest possible mohammad mustkeem account or his details is now impossible and i had no connect with him also the full bill payment was made by me now him also the onsite go voucher was also issued to my name not him so i lastly gave this email as my one final warning or request to just process my full refund in my provided bank account by today
MY NAME IS DEEPAK GOYAL I PURCHASED LENOVO IDEAPAD SLIM 3 I5 13TH GEN LAPTOP 16 GB RAM 512 GB STORAGE MODEL NUMBER PF4YTJ01 ON 8 AUGUST 2024 FOR RUPEES 59999 FROM VIJAY SALES DELHI WEST PATEL NAGAR STORE PREVIOUSLY I Purchased HP LAPTOP FROM SAME STORE WITH 3 YEARS ONSITE GO WARRANTY BUT AFTER SOME TIME MY LAPTOP HAS GOT MANY ISSUES AND BECAUSE PF THAT ONSITE GO HAS ISSUED ME A VOUCHER ONSITE GO VOUCHER NUMBER WAS 240801-002623 AMOUNT OF ONSITE GO VOUCHER WAS OF RUPEES 48700 MY PREVIOUS HP LAPTOP WAS PURCHASED ON NAME OF SHASHI KUMAR HE IS MY SISTER'S HUSBAND HE PURCHASE HP LENOVO TWO YEARS AGO FOR 48700 RUPEES FROM SAME STORE WITH 3 YEARS ONSITE GO WARRANTY AND AS IT HAS DEFAULTS AFTER SOME TIME ONSITE GO ISSUED THE VOUCHER ON NAME OF SHASHI KUMAR FOR 48700 RUPEES WHICH NUMBER ALREADY MENTIONED AFTER THAT I DEEPAK GOYAL WITH SHASHI KUMAR WENT TO PATEL NAGAR VIJAY SALES DELHI STORE TO PURCHASE NEW LAPTOP USING THAT VOUCHER AS WE WERE TOLD BY ONSITE GO YOU CAN UTILISE THIS VOUCHER TO VIJAY SALES TO BUY NEW LAPTOP I SELECTED THERE LENOVO IDEAPAD SLIM 3 I5 13TH GEN 16GB RAM LAPTOP MODEL SERIAL NUMBER PF4YTJ01 I WITH SHASHI KUMAR PURCHASE THIS LAPTOP WITH 3 YEARS LENOVO WARRANTY FOR RUPEES 59999 OUT OF WHICH 48700 RUPEES PAYMENT WAS MADE THROUGH USING THAT ONSITE GO VOUCHER AND REST 11299 RUPEES AMOUNT WAS PAID BY MR SHASHI KUMAR CREDIT CARD BUT AT THE UME OF BILLING MY BROTHER IN LAW SISTER'S HUSBAND MR SHASHI KUMAR GAVE HIS FRIENDS GST NUMBER AND AT THAT TIME ON 8 AUGUST 2024 AT TIME OF BILLING BECAUSE OF GST NUMBER ON BILL NAME WAS MENTIONED MD MUSTAKEEM THE PERSON NAME OF WHICH GST NUMBER WAS USED AFTER THAT ON 13 OCTOBER 2025 I GOT CALL FROM MR NAGARAJ TEAM LEADER OF LENOVO PREMIUM CARE AND LEGION SUPPORT THAT THEY APPROVED MY DOA REQUEST AS THIS LAPTOP HAD FREEZING AND HANGING ISSUES FOR THAT MULTIPLE TIMES ENGINEER VISITS REPAIR ATTEMPT BUT UNABLE TO FIX THEN FINALLY ON 15 OCTOBER I GOT CALL FROM MR RAJ NATH VIJAY SALES PATEL NAGAR DELHI FROM NUMBER +919582221743 THAT YOU HAVE TO GO TO LENOVO G CARE SERVICE CENTER IN JANAKPURI PINCODE 110058 I PERSONALLY VISITED THE SERVICE CENTER WAITED THEIR FOR 4 5 HOURS AND THEN THEY SEALED MY LAPTOP AND THEN I GO TO VIJAY SALES PATEL NAGAR DELHI STORE TO SUBMIT MY SEALED LAPTOP YESTERDAY BUT WHEN I SUBMITTED MY LAPTOP AND ASKED FOR REFUND THEY DENIED THEY SAID BILL IS ON NAME OF MD MUSTKEEM THEREFORE REFUND CAN ONLY BE PROCESSED TO HIS BANK ACCOUNT ONLY AND FOR THAT THEY ASKED FOR BANK PASSBOOK CANCELLED CHEQUE AND HIS ID TO INITIATE REFUND OF ONSITE GO VOUCHER AMOUNT OF 45700 RUPEES AFTER DEDUCTING 3000 RUPEES OF LENOVO 3 YEARS WARRANTY AS THEY INFORMED ME THAT 3000 FOR LENOVO 3 YEARS WARRANTY AMOUNT WILL BE DEDUCTED AND SAID 45700 RUPEES CAN ONLY BE TRANSFERRED TO MUSTKEEM ACCOUNT AND FOR THAT THEY NEED HIS ID, PASSBOOK AND CANCELLED CHEQUE AND REST 11299 RUPEES AMOUNT WILL BE REFUNDED TO ONLY SOURCED CREDIT CARD ACCOUNT THROUGH WHICH PAYMENT WAS MADE BUT WHEN I ASKED FOR CREDIT CARD DETAILS THEY SAID THEY DONT KNOW ABOUT CREDIT CARD NUMBER YOU HAVE TO CHECK CREDIT CARD AND TELL THE SOURCE CREDIT CARD NUMBER AND BANK NAME I INFORMED THEM MULTIPLE TIMES THAT MD MUSTKEEM HAD ONLY GIVE HIS GST NUMBER HE IS NOT THE REAL OWNER OR USER OF LAPTOP EVEN THE ONSITE GO VOUCHER WAS ONLY ISSUED IN NAME OF SHASHI KUMAR NOT MD MUSTKEEM MD MUSTKEEM HAS NO CONNECTION WITH THE AMOUNT AS PAYMENT WAS MADE BY ME AND I REQUESTED TO SEND THE REFUND AMOUNT IN MY DEEPAK GOYAL BANK ACCOUNT OR SHASHI KUMAR ACCOUNT ONLY AS MD MUSTKEEM IS NOW NOT REACHABLE HE LEFT HIS BUSINESS HIS BUSINESS IS ALREADY SHUTDOWN AND LEFT THE CITY DELHI AND NOW HE IS IMPOSSIBLE TO CONTACT I ALREADY Submitted ALL ORIGINAL BILLS DOA CERTIFICATE AND INVOICE SEALED MACHINES MY BANK ACCOUNT DETAILS IN NAME OF DEEPAK GOYAL AND ALSO SHASHI KUMAR DETAILS ONSITE GO VOUCHER NUMBER EVERYTHING BUT THEY DENIED AND TOLD TO CONTACT MUSTKEEM AND ASKED FOR HIS ID CANCELLED CHEQUE AND PASSBOOK ONLY FOR 45700 RUPEES AMOUNT REFUND AND FOR 11299 RUPEES CREDIT CARD NAME AND BANK NAME THROUGH PAYMENT MADE AS THEY ARE ALSO NOT KNOW WHICH CREDIT CARD USED ASKED TO TELL ATLEAST 4 DIGIT TO FIND CREDIT CARD BUT DENIED NOW ITS A 1 YEAR HOW CAN I REMEMBER CREDIT CARD NUMBER WITHOUT ANY DETAILS AND ALSO IF MD MUSTKEEM IS ALSO IMPOSSIBLE TO CONTACT HOW CAN I GET HIS BANK ACCOUNT THEN I REQUESTED EMAILS VISITS CALL MULTIPLE TIMES FOR PROVIDING REFUND OR REPLACEMENT TO ATLEAST PROVIDE NEW LAPTOP OF SAME AMOUNT ATLEAST BUT FOR REPLACEMENT TOO THEY DENIED COMPLETELY TO ME
NOW LENOVO IS MY LAST HOPE I REQUEST TO PLEASE HELP ME PROVIDE NEW LAPTOP REPLACEMENT OR REFUND ATLEAST I TRIED ALL WAYS BUT THEY DENIED I REALLY OBLIGED TO YOU IF YOU COULD PLEASE PROVIDE ME EITHER FULL REFUND IN MY BELOW PROVIDED ATTACHED BANK ACCOUNT DETAILS OR NEW LAPTOP REPLACEMENT
My name is Deepak Goyal i purchased lenovo ideapad slim 3 i5 13th gen 16gb ram 512gb storage laptop model PF4YTJ01 ON 8 august 2024 from vijay sales patel nagar delhi store for rupees 59999 with 3 years warranty but it has multiple issues from day 1 today this laptop was sealed and approved for DOA at lenovo gcare solution private limited janakpuri delhi 110058 service center and submitted sealed doa laptop at vijay sales patel nagar delhi store
in invoice this laptop was costs 59999 rupees in which 11299 rupees was paid by credit card and rest amount was paid by onsite voucher of my previous purchase in which onsite issued voucher of 48700 rupees this bill was made on name of mohammad mustkeem on his gst bill but now he is not in delhi he left his town and now he is impossible to contact he was my relative friend real owner user of laptop is me Deepak Goyal i requested multiple times raj nath sir and vijay sales patel nagar delhi store team to refund full amount in my account
AMOUNT REFUND REQUEST IS 59999 RUPEES PAID IN WHICH VIJAY SALES TEAM TOLD THAT AMOUNT OF 2999 RUPEES WILL NOT BE REFUNDED OF 3 YEARS ADDITIONAL WARRANTY SO CORRECT REFUND AMOUNT IS 59999-2999 = 57000 Rupees
I request to please process full refund of 57000 rupees in provided account fully otherwise my last option will be left consumer court case only and will have to sue your company as i already fully frusturated now i am completely harassed now i beg of you to please now initiate full refund in my provided bank details account as earliest possible mohammad mustkeem account or his details is now impossible and i had no connect with him also the full bill payment was made by me now him also the onsite go voucher was also issued to my name not him so i lastly gave this email as my one final warning or request to just process my full refund in my provided bank account by today
MY NAME IS DEEPAK GOYAL I PURCHASED LENOVO IDEAPAD SLIM 3 I5 13TH GEN LAPTOP 16 GB RAM 512 GB STORAGE MODEL NUMBER PF4YTJ01 ON 8 AUGUST 2024 FOR RUPEES 59999 FROM VIJAY SALES DELHI WEST PATEL NAGAR STORE PREVIOUSLY I Purchased HP LAPTOP FROM SAME STORE WITH 3 YEARS ONSITE GO WARRANTY BUT AFTER SOME TIME MY LAPTOP HAS GOT MANY ISSUES AND BECAUSE PF THAT ONSITE GO HAS ISSUED ME A VOUCHER ONSITE GO VOUCHER NUMBER WAS 240801-002623 AMOUNT OF ONSITE GO VOUCHER WAS OF RUPEES 48700 MY PREVIOUS HP LAPTOP WAS PURCHASED ON NAME OF SHASHI KUMAR HE IS MY SISTER'S HUSBAND HE PURCHASE HP LENOVO TWO YEARS AGO FOR 48700 RUPEES FROM SAME STORE WITH 3 YEARS ONSITE GO WARRANTY AND AS IT HAS DEFAULTS AFTER SOME TIME ONSITE GO ISSUED THE VOUCHER ON NAME OF SHASHI KUMAR FOR 48700 RUPEES WHICH NUMBER ALREADY MENTIONED AFTER THAT I DEEPAK GOYAL WITH SHASHI KUMAR WENT TO PATEL NAGAR VIJAY SALES DELHI STORE TO PURCHASE NEW LAPTOP USING THAT VOUCHER AS WE WERE TOLD BY ONSITE GO YOU CAN UTILISE THIS VOUCHER TO VIJAY SALES TO BUY NEW LAPTOP I SELECTED THERE LENOVO IDEAPAD SLIM 3 I5 13TH GEN 16GB RAM LAPTOP MODEL SERIAL NUMBER PF4YTJ01 I WITH SHASHI KUMAR PURCHASE THIS LAPTOP WITH 3 YEARS LENOVO WARRANTY FOR RUPEES 59999 OUT OF WHICH 48700 RUPEES PAYMENT WAS MADE THROUGH USING THAT ONSITE GO VOUCHER AND REST 11299 RUPEES AMOUNT WAS PAID BY MR SHASHI KUMAR CREDIT CARD BUT AT THE UME OF BILLING MY BROTHER IN LAW SISTER'S HUSBAND MR SHASHI KUMAR GAVE HIS FRIENDS GST NUMBER AND AT THAT TIME ON 8 AUGUST 2024 AT TIME OF BILLING BECAUSE OF GST NUMBER ON BILL NAME WAS MENTIONED MD MUSTAKEEM THE PERSON NAME OF WHICH GST NUMBER WAS USED AFTER THAT ON 13 OCTOBER 2025 I GOT CALL FROM MR NAGARAJ TEAM LEADER OF LENOVO PREMIUM CARE AND LEGION SUPPORT THAT THEY APPROVED MY DOA REQUEST AS THIS LAPTOP HAD FREEZING AND HANGING ISSUES FOR THAT MULTIPLE TIMES ENGINEER VISITS REPAIR ATTEMPT BUT UNABLE TO FIX THEN FINALLY ON 15 OCTOBER I GOT CALL FROM MR RAJ NATH VIJAY SALES PATEL NAGAR DELHI FROM NUMBER +919582221743 THAT YOU HAVE TO GO TO LENOVO G CARE SERVICE CENTER IN JANAKPURI PINCODE 110058 I PERSONALLY VISITED THE SERVICE CENTER WAITED THEIR FOR 4 5 HOURS AND THEN THEY SEALED MY LAPTOP AND THEN I GO TO VIJAY SALES PATEL NAGAR DELHI STORE TO SUBMIT MY SEALED LAPTOP YESTERDAY BUT WHEN I SUBMITTED MY LAPTOP AND ASKED FOR REFUND THEY DENIED THEY SAID BILL IS ON NAME OF MD MUSTKEEM THEREFORE REFUND CAN ONLY BE PROCESSED TO HIS BANK ACCOUNT ONLY AND FOR THAT THEY ASKED FOR BANK PASSBOOK CANCELLED CHEQUE AND HIS ID TO INITIATE REFUND OF ONSITE GO VOUCHER AMOUNT OF 45700 RUPEES AFTER DEDUCTING 3000 RUPEES OF LENOVO 3 YEARS WARRANTY AS THEY INFORMED ME THAT 3000 FOR LENOVO 3 YEARS WARRANTY AMOUNT WILL BE DEDUCTED AND SAID 45700 RUPEES CAN ONLY BE TRANSFERRED TO MUSTKEEM ACCOUNT AND FOR THAT THEY NEED HIS ID, PASSBOOK AND CANCELLED CHEQUE AND REST 11299 RUPEES AMOUNT WILL BE REFUNDED TO ONLY SOURCED CREDIT CARD ACCOUNT THROUGH WHICH PAYMENT WAS MADE BUT WHEN I ASKED FOR CREDIT CARD DETAILS THEY SAID THEY DONT KNOW ABOUT CREDIT CARD NUMBER YOU HAVE TO CHECK CREDIT CARD AND TELL THE SOURCE CREDIT CARD NUMBER AND BANK NAME I INFORMED THEM MULTIPLE TIMES THAT MD MUSTKEEM HAD ONLY GIVE HIS GST NUMBER HE IS NOT THE REAL OWNER OR USER OF LAPTOP EVEN THE ONSITE GO VOUCHER WAS ONLY ISSUED IN NAME OF SHASHI KUMAR NOT MD MUSTKEEM MD MUSTKEEM HAS NO CONNECTION WITH THE AMOUNT AS PAYMENT WAS MADE BY ME AND I REQUESTED TO SEND THE REFUND AMOUNT IN MY DEEPAK GOYAL BANK ACCOUNT OR SHASHI KUMAR ACCOUNT ONLY AS MD MUSTKEEM IS NOW NOT REACHABLE HE LEFT HIS BUSINESS HIS BUSINESS IS ALREADY SHUTDOWN AND LEFT THE CITY DELHI AND NOW HE IS IMPOSSIBLE TO CONTACT I ALREADY Submitted ALL ORIGINAL BILLS DOA CERTIFICATE AND INVOICE SEALED MACHINES MY BANK ACCOUNT DETAILS IN NAME OF DEEPAK GOYAL AND ALSO SHASHI KUMAR DETAILS ONSITE GO VOUCHER NUMBER EVERYTHING BUT THEY DENIED AND TOLD TO CONTACT MUSTKEEM AND ASKED FOR HIS ID CANCELLED CHEQUE AND PASSBOOK ONLY FOR 45700 RUPEES AMOUNT REFUND AND FOR 11299 RUPEES CREDIT CARD NAME AND BANK NAME THROUGH PAYMENT MADE AS THEY ARE ALSO NOT KNOW WHICH CREDIT CARD USED ASKED TO TELL ATLEAST 4 DIGIT TO FIND CREDIT CARD BUT DENIED NOW ITS A 1 YEAR HOW CAN I REMEMBER CREDIT CARD NUMBER WITHOUT ANY DETAILS AND ALSO IF MD MUSTKEEM IS ALSO IMPOSSIBLE TO CONTACT HOW CAN I GET HIS BANK ACCOUNT THEN I REQUESTED EMAILS VISITS CALL MULTIPLE TIMES FOR PROVIDING REFUND OR REPLACEMENT TO ATLEAST PROVIDE NEW LAPTOP OF SAME AMOUNT ATLEAST BUT FOR REPLACEMENT TOO THEY DENIED COMPLETELY TO ME
NOW LENOVO IS MY LAST HOPE I REQUEST TO PLEASE HELP ME PROVIDE NEW LAPTOP REPLACEMENT OR REFUND ATLEAST I TRIED ALL WAYS BUT THEY DENIED I REALLY OBLIGED TO YOU IF YOU COULD PLEASE PROVIDE ME EITHER FULL REFUND IN MY BELOW PROVIDED ATTACHED BANK ACCOUNT DETAILS OR NEW LAPTOP REPLACEMENT