akansha.jaiin
New member
- Dealer Name
- Excitel
- Company Name
- Excitel
- Customer Care Number
- 01169656965
- Loss Amount
- 2000
- Ratings
I am writing to formally raise a complaint against Excitel Broadband regarding the delay in processing my refund, despite their promise to refund within 45 days.
My connection details are as follows:
Each time I contact them, I am told that the refund will be processed due to “technical issues” and that the refund will now be made within 90 days. This is a clear delay, and the constant excuses are causing significant frustration.
Given the situation, I kindly request your assistance in resolving this matter and ensuring that my refund is processed in a timely manner as initially promised.
I look forward to your prompt intervention and help in addressing this issue.
Thank you for your attention to this matter.
My connection details are as follows:
- Connection Username: 1410018119
Each time I contact them, I am told that the refund will be processed due to “technical issues” and that the refund will now be made within 90 days. This is a clear delay, and the constant excuses are causing significant frustration.
Given the situation, I kindly request your assistance in resolving this matter and ensuring that my refund is processed in a timely manner as initially promised.
I look forward to your prompt intervention and help in addressing this issue.
Thank you for your attention to this matter.