Repeated Damaged TV Delivery – Refund Denied by Flipkart & Foxsky

kuldeep Maurya

New member
Seller Name
Flipkart Internet Private Limited , Ship-from Address: Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, Bengaluru, Karnataka, IN - 560103, CIN: U51109KA2012PTC066107
Company Name
Company Name : - Foxsky Electronics India Pvt. Ltd Toll Free No.: - 7079797902 Email us: - customer.care@foxskyindia.com Address : 49/26 Site: 4, Sahibabad Industrial Area Ghaziabad, Uttar Pradesh, India 201010. Opening Hours: Monday to Sat 10:00 am - 6:00 pm
Product Name
Foxsky 109 cm (43 inch) QLED Ultra HD (4K) Smart Google TV with Dolby Audio, HDR10 ( 2024)
Website Name
flipkart.com
Customer Care Number
044-45614700
Loss Amount
16397
Ratings
5.00 star(s)
Opposite Party Address
Company Name : - Foxsky Electronics India Pvt. Ltd

Toll Free No.: - 7079797902

Email us: - customer.care@foxskyindia.com

Address : 49/26 Site: 4, Sahibabad Industrial Area Ghaziabad, Uttar Pradesh, India 201010.

Opening Hours: Monday to Sat 10:00 am - 6:00 pm
Dear Sir/Madam,


I am filing this complaint against Flipkart and its seller Foxsky regarding a defective TV and continued mental harassment.


I had ordered a Foxsky 43” QLED 4K Smart TV via Flipkart (Order ID: OD334665511706102100), delivered on 14th June 2025. Upon installation, the technician confirmed that the screen had defects. I immediately raised a replacement request.


After several delays and false promises, a replacement TV was finally delivered on 19th July 2025 — but this too arrived physically damaged.


Despite cooperating and waiting patiently for over a month, I have received two damaged TVs, and I have lost complete trust in both the brand and Flipkart.




I Am Demanding:​


  • ✅ Full refund of the purchase amount (not another replacement)
  • ❌ No further replacement or excuses
  • 💢 Compensation for my time, stress, and inconvenience

Let me be very clear: I purchased the product from Flipkart, so I hold Flipkart responsible for the refund, not the seller. Their internal terms are not my concern as a consumer.


Please take urgent action under the Consumer Protection Act, 2019, or I will escalate this to the District Consumer Forum for legal action.


Sincerely,
Kuldeep Maurya
📞 9769443381
📧 kmaurya20@gmail.com
🛒 Order ID: OD334665511706102100

 

Attachments

  • 1st Time Defective Screen.jpg
    1st Time Defective Screen.jpg
    204.7 KB · Views: 0
  • 2nd Time Replcement TV Damage Screen.jpg
    2nd Time Replcement TV Damage Screen.jpg
    868.2 KB · Views: 0
  • OD334665511706102100.pdf
    OD334665511706102100.pdf
    708.3 KB · Views: 0
Back
Top