Refund not created

Parul Malik

New member
Seller Name
Amazon
Company Name
Amazon
Product Name
Ajmeri mooda and handicraft
Website Name
Amazon.com
Customer Care Number
912268910001
Loss Amount
1400
Ratings
1.00 star(s)
Opposite Party Address
Amazon
I purchased mooda from Amazon.
Order placed
3 October 2025
Order number
403-6533446 1415515
Order was delivered on October 3rd and picked up on 21st October inspite I filed its return timely as it was Diwali .
And then one of Amazon customer executive arranged its return pick up by mistake .
I called and told that my item was already picked up and its picks up was created by mistake again so correct and update it . But your customer executive said we can cancel as there is risk you will not get your refund . So he suggested just told delivery man that it was already picked up when he come to pick it up again .
So i did as suggested . And now the result is I am not getting my refund .
So i would like to escalate my issue and want my refund of 1400 rs . Please can anyone help me ?
Parul Malik
Ph 7838523932
 
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