Refund Issue against Flipkart Order No. OD334153690416735100

S

santu8822

New member
Seller Name
Shivom
Company Name
FLIPKART
Product Name
Prime Home Temple / Pooja Unit/ Engineered Wood Home Temple
Customer Care Number
+91 44 4001 649
Loss Amount
5749
Ratings
1.00 star(s)
Opposite Party Address
Flat No. B413, Begonia, Ashiana Gardens, Sonari, Jamshedpur.
Dear Sir/Madam,
This is with ref. Flipkart Order No. OD334153690416735100 for procurement of Home Temple has been ordered on 15.04.2025 was cancelled by Flipkart on 27.04.2025 without any information to me still I am struggling for Refund amount of Rs. 5749/- for the subject order.

Various conversation done with Flipkart executive & Sinor Executive. However, I am not getting my refund amount.
Request you to kindly help to provide my refund amount.

Regards
Santu Kumar Bose
 
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Hello @santu8822

I'm sorry to hear about the difficulties for refund you're facing with your Flipkart order. Based on the details you've provided, here's a structured approach to help you seek resolution:

📝 Summary of Your Complaint​

  • Order Number: OD334153690416735100
  • Product: Prime Home Temple / Pooja Unit / Engineered Wood Home Temple
  • Seller: Shivom
  • Order Date: April 15, 2025
  • Cancellation Date: April 27, 2025 (by Flipkart without prior notice)
  • Refund Amount: ₹5,749
  • Issue: Despite multiple communications with Flipkart's customer service, the refund has not been processed.

✅ Recommended Actions​


  1. Document All Communications:
    • Compile all emails, chat transcripts, and call logs with Flipkart's customer service.
  2. Send a Formal Legal Notice:
    • Draft a legal notice detailing the issue, Flipkart's inadequate response, and your demand for refund.
    • Note: Always send notice via Registered Post only.
  3. File a Complaint with the Consumer Forum:

⚖️ Legal Precedents Supporting Your Case​

Several consumer forums in India have ruled against Flipkart for similar service deficiencies:

Kerala - Pathanamthitta - Flipkart Internet Pvt Ltd V/S Nihil Kumar A - Flipkart was directed to pay Rs.7,079/- (Rupees Seven Thousand and Seventy Nine only) to the complainant within 30 days from the date of receipt of this order failing which the said amount carries 10% interest p.a from the date of this order. Flipkart was also directed to pay an amount of Rs.10,000/- (Rupees Ten Thousand Only) as compensation and Rs.10,000/- (Rupees Ten Thousand Only) as cost to the complainant within 30 days from the date of receipt of this order failing which both the amount will carry interest @10% p.a from the date order till realization.

Flipkart Internet Pvt Ltd V/S Nihil Kumar A - Consumer Court Case - 2024-12-07

Consumer Court Case against Flipkart Internet Pvt Ltd V/S Nihil Kumar A - Consumer Court Case against - Flipkart Internet Pvt Ltd
www.consumercourt.in www.consumercourt.in


Assam - Golaghat - FLIPKART INTERNET PVT. LTD V/S SHARIF UDDIN AHMED PATHAN - Complainant was entitled to get compensation. Accordingly, directed the opposite parties to install the Treadmill at the place of complainant within a period of 30 days from passing of this order and the period of warranty will be commenced from the date of installation and the “Opposite parties must put their signature on the Warranty Card on the date of installation of the said Treadmill. The opposite parties are further directed to pay compensation of Rs.2,50,000.00 (Rupees Two Lakh Fifty Thousand) only, to the complainant for deficiency in service and Rs.20,000.00 (Rupees Twenty Thousand) only, for mental pain and agony in equal proportion.



📌 Additional Tips​

  • Document Everything: Keep records of all communications, including emails, chat transcripts, and call logs.
  • Be Clear and Concise: When filing complaints, clearly state the issue, the resolution you're seeking, and attach all relevant evidence.
  • Follow Up Regularly: Consistent follow-ups can demonstrate your commitment to resolving the issue and may expedite the process.
Important Tip:
Before taking legal action, it is advisable to first send a legal notice to the Opposite Party.
Click to expand...

Note:
We can assist in:
  • Drafting professional legal notices.
  • Filing consumer complaints for deficiency in service.
Feel free to contact us if you wish to proceed with a legal notice draft or complaint preparation.

Regards,
Support Team
 
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