vj.enterprise09
New member
- Bank Name
- RBL BANK
- Customer Care Number
- 02262327777
- Loss Amount
- 76031
- Ratings
- Opposite Party Address
- RBL BANK LTD
RBL Bank Ltd., Unit No. 306-311, 3rd Floor, JMD Megapolis, Sector – 48, Sohna Road, Gurugram – 122018, Haryana
I VIJAY VAGHELA had offer for DIAL for CASH loan Amount 110000/- LOAN ACC NO. 7477800005477775 on credit card in January 2023 and I bought it (Amount 110000/- INR).
This loan I Closed in April 2024. Customer officer told me to pay Total Amount - 76031.04 INR with pre-closure charges + GST and interest amount.
Now in November 2025 I know that My loan is not closed.
Even RBL bank offered me another 220000/- INR loan and I bought it.
in 2025 I closed another loan with pre-closure charges+GST and interest. after few days I received a message that for closing loan you have to pay few days some more. So I called to customer care officer that Why should I pay this another amount for pre-closure so He said to me that our officer could not process it because technical problems. and I paid and I finally closed it.
But in November 2025 I found that My past 110000/- INR loan is still opened. and not closed by customer care officer.
even I did not get any message or call for pay some more amount for closing or the loan is not closed by our side because of technical error.
I thought and anyone can think like , while bank is giving another double amount loan means the past loan is closed.
For the all confirmation I just want recordings from RBL customer service centre..
but They denied to provide it and want me to pay 11574.50 /- INR.. with preclosure charges..
mistaken happened by customer care officer and they do not want to give me anything I want for make sure that Mistake happened by them.
So I can sue them for pay this amount you want. Why should I have to pay??
IF THEY WANT AMOUNT 11574.50/- SO GIVE ME CLARIFICATION WHO WILL PAY ME INTEREST ON AMOUNT WHICH I PAID AS PER GUIDED BY CUSTOMER CARE OFFICER IN APRIL 2024.
This loan I Closed in April 2024. Customer officer told me to pay Total Amount - 76031.04 INR with pre-closure charges + GST and interest amount.
Now in November 2025 I know that My loan is not closed.
Even RBL bank offered me another 220000/- INR loan and I bought it.
in 2025 I closed another loan with pre-closure charges+GST and interest. after few days I received a message that for closing loan you have to pay few days some more. So I called to customer care officer that Why should I pay this another amount for pre-closure so He said to me that our officer could not process it because technical problems. and I paid and I finally closed it.
But in November 2025 I found that My past 110000/- INR loan is still opened. and not closed by customer care officer.
even I did not get any message or call for pay some more amount for closing or the loan is not closed by our side because of technical error.
I thought and anyone can think like , while bank is giving another double amount loan means the past loan is closed.
For the all confirmation I just want recordings from RBL customer service centre..
but They denied to provide it and want me to pay 11574.50 /- INR.. with preclosure charges..
mistaken happened by customer care officer and they do not want to give me anything I want for make sure that Mistake happened by them.
So I can sue them for pay this amount you want. Why should I have to pay??
IF THEY WANT AMOUNT 11574.50/- SO GIVE ME CLARIFICATION WHO WILL PAY ME INTEREST ON AMOUNT WHICH I PAID AS PER GUIDED BY CUSTOMER CARE OFFICER IN APRIL 2024.