Rarecarts Scammers online

Nikita

New member
Seller Name
Rarecarts.in
Company Name
Rarecarts.in
Product Name
Flappybird cat toy
Website Name
https://rarecarts.in/?syclid=9ef10187-5ecf-41c6-a126-8c9e121182fd
Customer Care Number
support@rarecar
Loss Amount
1199
Ratings
1.00 star(s)
Hello,
I ordered a toy for my cat on this website
The toy in question cost me 1199 Rs and the toy that was delivered was a completely different toy, apparently this website has scammed different people in the same way

I am sending the pictures of the expected product of delivery and actual product that was delivered

Below I have shared a screenshot of the object expected and the object that was actually delivered to me.
Order no. 2939
Tracking number :
14112352670208
It has been very heartbreaking as I had saved money to buy this toy for my cat and this merchant has given me extreme mental distress and loss of money..

As these people are scamming consumers, they should not be allowed to sell products online

Kindly do the needful
 
Some images
 

Attachments

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Hello @Nikita

I'm sorry to hear about your experience with Rarecarts.in. Based on your report and similar complaints, it appears that this website may be engaging in deceptive practices. Here's a structured approach to help you seek resolution and prevent further consumer harm:

📝 Summary of Your Complaint​

  • Order Number: 2939
  • Product: Flappybird Cat Toy
  • Amount Paid: ₹1,199
  • Issue: Received a different, lower-quality product than advertised.
  • Website: rarecarts.in

🚨 Recommended Actions​

  1. Document All Evidence:
    • Save all communications, screenshots of the product listing, order confirmation, and photos of the received item.
  2. Contact Rarecarts.in:
    • Send a formal complaint to their customer support email detailing the issue and requesting a refund or replacement.
  3. File a Complaint with the National Consumer Helpline (NCH):
    • Visit the NCH website to lodge your complaint.
    • Provide all relevant details and supporting documents.
  4. Report to the Cyber Crime Portal:
  5. Notify Your Bank or Payment Provider:
    • If you paid via credit/debit card or digital wallet, contact your bank or payment provider to report the transaction and inquire about chargeback options.

⚖️ Legal Recourse​


If the issue remains unresolved:
  • Send a Formal Legal Notice:
    • Draft a legal notice detailing the issue, Rarecarts's inadequate response, and your demand for resolution.
    • This can be done through a lawyer or by contacting our team that offer legal notice services.
    • Note: Always send notice via Registered Post only.
  • File a Complaint with the Consumer Forum:

🔒 Preventive Measures for Future Purchases​

  • Verify Seller Credentials


Important Tip:
Before taking legal action, it is advisable to first send a legal notice to the Opposite Party.



Note:
We can assist in:
  • Drafting professional legal notices.
  • Filing consumer complaints for deficiency in service.
Feel free to contact us if you wish to proceed with a legal notice draft or complaint preparation.

Regards,
Support Team
 
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