superioraryan
New member
- Company Name
- PVVNL
- Customer Care Number
- 9193320639
- Loss Amount
- 1
- Ratings
- Opposite Party Address
- SDO (Metering) , SDO office , 5, Block A sector 3F, Vaishali , Uttarpradesh 201019
I am the registered consumer of Account ID 3541713000 in the name of Rakhi pertaining to the premises at Plot No. 18, Vikram Enclave, Rakhi Arya, Shalimar Garden Extension-1, Sahibabad, Ghaziabad – 201005.
Earlier, Postpaid Meter No. 7518088 was installed at my premises under the same Account ID 3541713000. Subsequently, on 18.04.2025, a representative of PVVNL installed a Prepaid Meter bearing Serial No. CA0049020 at my premises against the said Account ID.
However, even after the installation of the prepaid meter, the same has not been properly mapped/allocated to my Account ID in the billing system. Due to this discrepancy, I have not been receiving electricity bills and am also unable to recharge the prepaid meter since April 2025.
Despite repeated follow-ups and multiple complaints lodged with PVVNL, as well as on the Jansunwai (IGRS) and CPGRAM portals, the issue remains unresolved. The details of the complaints are as under:
Complaints registered on IGRS Portal:
IGRS No. 40014026011699 dated 01.03.2026
IGRS No. 40014026011621 dated 28.02.2026
IGRS No. 40014026000407 dated 03.01.2026
IGRS No. 40014025065316 dated 07.12.2025
IGRS No. 40014025054512 dated 11.10.2025
IGRS No. 40014025047302 dated 11.09.2025
IGRS No. 40014025035191 dated 23.07.2025
CPGRAM Reference: GOVUP/E/2026/0006625
CGRF Compliant - PA2026030500005
Complaints registered with PVVNL:
Complaint No. PV07072509333 dated 07.07.2025
Complaint No. PV14072506607 dated 14.07.2025
Complaint No. PV08082504981 dated 08.08.2025
Complaint No. PV26092502947 dated 26.09.2025
Complaint No. PV09072527184 dated 09.07.2025
All above complaints are closed falsely and without consent
It is evident that Meter No. CA0049020 is still not mapped to my Account ID 3541713000, which is causing continuous inconvenience and uncertainty regarding billing and recharge.
Please mapp my meter correctly at earliest and i shall not be paying any Late Payment charges for PVVNL mistakes
Earlier, Postpaid Meter No. 7518088 was installed at my premises under the same Account ID 3541713000. Subsequently, on 18.04.2025, a representative of PVVNL installed a Prepaid Meter bearing Serial No. CA0049020 at my premises against the said Account ID.
However, even after the installation of the prepaid meter, the same has not been properly mapped/allocated to my Account ID in the billing system. Due to this discrepancy, I have not been receiving electricity bills and am also unable to recharge the prepaid meter since April 2025.
Despite repeated follow-ups and multiple complaints lodged with PVVNL, as well as on the Jansunwai (IGRS) and CPGRAM portals, the issue remains unresolved. The details of the complaints are as under:
Complaints registered on IGRS Portal:
IGRS No. 40014026011699 dated 01.03.2026
IGRS No. 40014026011621 dated 28.02.2026
IGRS No. 40014026000407 dated 03.01.2026
IGRS No. 40014025065316 dated 07.12.2025
IGRS No. 40014025054512 dated 11.10.2025
IGRS No. 40014025047302 dated 11.09.2025
IGRS No. 40014025035191 dated 23.07.2025
CPGRAM Reference: GOVUP/E/2026/0006625
CGRF Compliant - PA2026030500005
Complaints registered with PVVNL:
Complaint No. PV07072509333 dated 07.07.2025
Complaint No. PV14072506607 dated 14.07.2025
Complaint No. PV08082504981 dated 08.08.2025
Complaint No. PV26092502947 dated 26.09.2025
Complaint No. PV09072527184 dated 09.07.2025
All above complaints are closed falsely and without consent
It is evident that Meter No. CA0049020 is still not mapped to my Account ID 3541713000, which is causing continuous inconvenience and uncertainty regarding billing and recharge.
Please mapp my meter correctly at earliest and i shall not be paying any Late Payment charges for PVVNL mistakes