Other Item Pouch packaging penumatic machine

deepak

New member
Dealer Name
Shubham and alok
Company Name
Creature industries
Product Name
Pouch packaging penumatic machine
Customer Care Number
8962942393
Loss Amount
218000
Ratings
3.00 star(s)
Opposite Party Address
E -110 Piyush tower, parking no 3 , transport Nagar , Lucknow Uttar Pradesh
I ordered pouch packaging machine from Crearture Industries. For which I took a bank loan and sent the money to the company's bank account but on 1st June, it is 13th June and there has been no machine dispatch The person with whom the machine deal was done has left the job, his name is Shubham whose number is switched off, I spoke to someone else on some other number, he told me his name was Shubham of the company and the other one told me his name was Alok and money was transferred to whose number
Subham 6393577505 Having more +919236573853, Alok, My invoice was held to be for ordering a wrong machine and they are asking me to buy another machine so that they can earn more profit, and in the first ordered machine, everyone should order it through me.By saying that we need to do the packing, we got the quotation made and sent the funds but on receipt of the funds, more than the cost of the machine was transferred, in which 3 more machines have to be ordered. They are only telling that the first order machine is wrong and are forcing me to buy a bigger machine. Either take the first wrong machine which they finalized by fraud or they are asking me to buy a bigger machine.
 

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Hello @deepak

We understand that the Creature industries has not responded to your phone calls properly, despite you having all the necessary supporting documents like invoice and payment transfer details.

In such a situation, we suggest that you proceed by sending a legal notice to the Chairman and Managing Director (CMD) of the Creature industries, formally requesting a resolution of your issue and send the product immediately. Kindly allow them a 15-day period to respond to the notice.

If you do not receive any response within this timeframe, please revert to us. We will then guide you through the process of filing a case in the Consumer Forum.

Please let us know if you need assistance in drafting the legal notice or have any further questions.

Best regards,
 
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