Hi I have ordered a product combo of 2 mens sports regular fit lycra hot track pant with two side pockets on 16 May 2025 through gym fits (help@gymfits.in). after recieving the product the quality was not good as expected. And I have requested for a return, but they haven't responded, but they have mentioned a return policy of 7 days, they are not providing quality products.
Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed against the GYM FIT Company in a different thread. We kindly request you to please review that thread for the information you’re looking for.
We understand your dissatisfaction with the quality of the track pants purchased from GYM Fits, and no response to your return request within their mentioned 5-day return policy on their website. To address this issue, we recommend the following steps:
Formal Written Complaint:
Draft a detailed complaint outlining your purchase details, the issues with the product quality, and your attempts to contact GYM Fits for a return.
Send this complaint via registered post to GYM Fits' official address, if available, to ensure acknowledgment.
Contact Shopify:...
If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.
