Philips Home Theater

SRS Gokhele

SRS Gokhele

New member
Seller Name
CLICKTECH RETAIL PRIVATE LIMITED
Company Name
Philips
Product Name
Philips
Website Name
Amazon
Customer Care Number
180012001637
Loss Amount
39999
Ratings
1.00 star(s)
Opposite Party Address
CLICKTECH RETAIL PRIVATE LIMITED, ESR GMR LOGISTICS PARK, Shed no 3, RGIA, Shamshabad, Ranga Reddy District, Hyderabad, Telangana 500108 India
Respected Sir/Madam

I have recently purchased philips soundbar TAB8967 worth of 39,999.00 on 9th April 2025 on Amazon sold by CLICKTECH RETAIL PRIVATE LIMITED it's been just 2 months I've used the product, the subwoofer is very cheap quality material, the subwoofer has broken from the below facing towards the floor even though listening over minimal decibel volume and there is no where warranty issued by the retailer on Amazon simply they have given invoice receipt. Please do needful help sir/madam.

Below I am attaching product related files for reference.
 

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Hello @SRS Gokhele

Before proceeding further, we recommend that you first send an Email to the Amazon Customer Care, CLICKTECH RETAIL and Philips, clearly outlining your concerns and requesting the warranty documents of your Philips soundbar. Also Attach your Invoice.

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks
 
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