Aritra Mukherjee
New member
- Bank Name
- Bandhan Bank
- Customer Care Number
- 18002588181
- Loss Amount
- 260000
- Ratings
- Opposite Party Address
- Bandhan Bank (Jadavpur) 6,Raja S.C Mullick Road, Jadavpur.Dist-Kolkata,State-West Bengal.Pin 700032
A total amount of Rs 2,60,000 (Rs 1,40,000 and Rs 1,20,000) was debited from my account
without my consent. On 11 July my father received a call from the number 9163130441.
The person who called from this number stated that they are representatives of Bandhan
bank (Saltlake branch) and want to upgrade KYC details. They asked my grandmothers
maiden name and Pan card details.
My sick senior citizen father shared these details and within 30 mins a total amount of Rs
2,60,000 (Rs 1,40,000 and Rs 1,20,000) was deducted from my account. Please be informed
the account from which the amount was debited is a joint account of Aritra Mukherjee &
Dipak Mukherjee (my father). During this transaction no OTP was received on either phone
(me and my father) for authorising the transaction. Without our consent the total amount
was deducted from my account.
I approached the bank with the complaint and asked them to return the money as it is
unauthorised transaction without any OTP. I lodged the complaint immediately with the
Bandhan bank for blocking the funds transfer. They lodged the complaint on 11 July and on
30 July they mailed me that the complaint is resolved and claim is rejected.
I have not received the money yet in my account. Bandhan bank only deposited a shadow
amount in my account and upon enquiring they informed that the amount will be withdrawn
after 3 months.
I have approached RBI Ombudsman with the hope to get back my Rs 2,60,000 which was
deducted from my account towards unauthorised transaction without any OTP by Bandhan
bank .
On 02.01.2026, I received an amount of Rs 1,56,000 (60 % of total fraud amount) from
Bandhan bank. I am approaching Consumer court with the hope to get back my remaining
amount(Rs 104000 + interest) which was not refunded by Bandhan Bank. Please help me in
recovering the remaining amount from Bandhan Bank.
Bandhan Bank Customer No : 313896573
Bandhan Bank Account No : 20200078946780
Bandhan Bank (Jadavpur Branch)- 6,Raja S.C Mullick Road, Jadavpur.Dist-Kolkata,State-West Bengal.Pin 700032
Fraud Date – 11 July,2025
Fraud Amount – Rs 2,60,000 (Rs 1,40,000 + Rs 1,20,000)
Cybercrime Acknowledgement No : 33207250053518 , 33207250053559
Refund Amount : Rs 1,56,000 (Date – 02 Jan, 2026)
GDE No : 638 of Golfgreen PS
RBI Ombudsman acknowledgement no : N202526005003728
INGRAM Docket No : 8548873
without my consent. On 11 July my father received a call from the number 9163130441.
The person who called from this number stated that they are representatives of Bandhan
bank (Saltlake branch) and want to upgrade KYC details. They asked my grandmothers
maiden name and Pan card details.
My sick senior citizen father shared these details and within 30 mins a total amount of Rs
2,60,000 (Rs 1,40,000 and Rs 1,20,000) was deducted from my account. Please be informed
the account from which the amount was debited is a joint account of Aritra Mukherjee &
Dipak Mukherjee (my father). During this transaction no OTP was received on either phone
(me and my father) for authorising the transaction. Without our consent the total amount
was deducted from my account.
I approached the bank with the complaint and asked them to return the money as it is
unauthorised transaction without any OTP. I lodged the complaint immediately with the
Bandhan bank for blocking the funds transfer. They lodged the complaint on 11 July and on
30 July they mailed me that the complaint is resolved and claim is rejected.
I have not received the money yet in my account. Bandhan bank only deposited a shadow
amount in my account and upon enquiring they informed that the amount will be withdrawn
after 3 months.
I have approached RBI Ombudsman with the hope to get back my Rs 2,60,000 which was
deducted from my account towards unauthorised transaction without any OTP by Bandhan
bank .
On 02.01.2026, I received an amount of Rs 1,56,000 (60 % of total fraud amount) from
Bandhan bank. I am approaching Consumer court with the hope to get back my remaining
amount(Rs 104000 + interest) which was not refunded by Bandhan Bank. Please help me in
recovering the remaining amount from Bandhan Bank.
Bandhan Bank Customer No : 313896573
Bandhan Bank Account No : 20200078946780
Bandhan Bank (Jadavpur Branch)- 6,Raja S.C Mullick Road, Jadavpur.Dist-Kolkata,State-West Bengal.Pin 700032
Fraud Date – 11 July,2025
Fraud Amount – Rs 2,60,000 (Rs 1,40,000 + Rs 1,20,000)
Cybercrime Acknowledgement No : 33207250053518 , 33207250053559
Refund Amount : Rs 1,56,000 (Date – 02 Jan, 2026)
GDE No : 638 of Golfgreen PS
RBI Ombudsman acknowledgement no : N202526005003728
INGRAM Docket No : 8548873