sabuj.samaddar17072001@gm
New member
- Seller Name
- Spicy Chicken Pickle
- Company Name
- Spicy Chicken Pickle Pvt. Ltd.
- Product Name
- Spicy Chicken Pickle (King Jar)
- Website Name
- https://www.spicychickenpickle.com/
- Customer Care Number
- +91 7780263203
- Loss Amount
- 809
- Ratings
- Opposite Party Address
- Trade name: SPICY CHICKEN PICKLE
Phone number: +91 7780263203
Email: business@spicychickenpickle.com
Physical address: Spicy Chicken Pickle Pvt. Ltd., 360 Silver Oak Bungalows., Charlapalli., 501301 Secunderabad TS, India
My name is Sabuj Samaddar, and I am filing this complaint against SPICY CHICKEN PICKLE PRIVATE LIMITED under the Consumer Protection Act, 2019, seeking a refund due to poor service and mental harassment.
I placed Order No. 60193 for Spicy Chicken Pickle through the Opposite Party’s online platform and successfully paid ₹809.10 to SPICY CHICKEN PICKLE PRIVATE LIMITED. The payment was confirmed, and I received proper order and payment confirmation emails.
However, after the payment was made, my experience as a consumer turned extremely unpleasant. When I reached out regarding the order and related concerns, the responses I received were unprofessional, dismissive, and inappropriate. Instead of being assisted respectfully, I was subjected to communication that was mocking in nature and caused mental discomfort. The attached chat records clearly reflect this behavior.
As a consumer, I expect basic courtesy, transparency, and support after making a payment. Unfortunately, the manner in which I was spoken to made it impossible for me to continue engaging with the Opposite Party. This conduct not only reflects poor customer service but also amounts to deficiency in service, as the service environment became unsafe and unacceptable despite full advance payment.
I tried to resolve the matter peacefully by raising my concerns and requesting a refund. However, no meaningful resolution was offered, and the amount paid was not returned, leaving me with no option but to approach the Hon’ble Consumer Commission.
I am submitting the following documents for reference:
Due to the actions of the Opposite Party, I have suffered financial loss, mental stress, and unnecessary inconvenience.
I placed Order No. 60193 for Spicy Chicken Pickle through the Opposite Party’s online platform and successfully paid ₹809.10 to SPICY CHICKEN PICKLE PRIVATE LIMITED. The payment was confirmed, and I received proper order and payment confirmation emails.
However, after the payment was made, my experience as a consumer turned extremely unpleasant. When I reached out regarding the order and related concerns, the responses I received were unprofessional, dismissive, and inappropriate. Instead of being assisted respectfully, I was subjected to communication that was mocking in nature and caused mental discomfort. The attached chat records clearly reflect this behavior.
As a consumer, I expect basic courtesy, transparency, and support after making a payment. Unfortunately, the manner in which I was spoken to made it impossible for me to continue engaging with the Opposite Party. This conduct not only reflects poor customer service but also amounts to deficiency in service, as the service environment became unsafe and unacceptable despite full advance payment.
I tried to resolve the matter peacefully by raising my concerns and requesting a refund. However, no meaningful resolution was offered, and the amount paid was not returned, leaving me with no option but to approach the Hon’ble Consumer Commission.
I am submitting the following documents for reference:
- Order confirmation for Order No. 60193
- Payment receipt confirming payment of ₹809.10
- Chat records showing unprofessional and harassing communication
Due to the actions of the Opposite Party, I have suffered financial loss, mental stress, and unnecessary inconvenience.