Parcel delivery delay

Dealer Name
DTDC courier
Company Name
DTDC courier
Customer Care Number
9606911811
Loss Amount
3000
Ratings
1.00 star(s)
Opposite Party Address
SHAMSHABAD BRANCH
SHOP NO.8-2/5
PLOT NO:6-1 22-194/3/2, BEHIND RAJEEV GRUHSKALPA QUARTER, RALLAGUDA VILLAGE, SHAMSHABAD MANDAL, RANGA REDDY DISTRICT
SHAMSHABAD
RANGAREDDY 501218
Phone: + 91 - 9606 911 811
Hi,
This is Rahmat, I am facing trouble with DTDC courier parcel delivery.
Date of booking: 26-08-25
Query raised on DTDC support: 30-08-25

DTDC team is harrassing me on package delivery. Over the call they say I'm not aware of shipping address, you need to come to DTDC office and collect. This office is located 25 km away from my location/shipping address, for some reason I can't go there and collect (discussion happened on 30-08-25).
As on date 15 days has passed, I have sent many emails and called them but they are not willing to deliver the package in shipping address.
Request you to please do the needful.
Attached: email communication
 

Attachments

Hello @rahmat.rahmat.khan1

If the DTDC is not responding properly to your emails, we suggest you to file a case against them in the Consumer Forum

Feel free to Contact us, for any help in drafting and filing case in the Consumer Forum

Thanks
 
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