order was placed and payment was made on 21-12- 2024. delivered damaged product, although they collected the juicer on 29-12-24 but not refunded yet

Ankit

New member
Dealer Name
VAAYUTAILINDIA
Company Name
Flipkart
Product Name
Crompton DuroElite 800W Mixer Grinder
Customer Care Number
1800 123 3330
Loss Amount
2947
Ratings
1.00 star(s)
Opposite Party Address
Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, , Devarabeesanahalli Village Bengaluru, Karnataka, India - 560103
The order was placed for Mixer Juicer and payment was made on 21st December 2024. A damaged product (mixer Juicer) was delivered, and although the juicer was collected on 29th December, no replacement or refund has been provided yet. I have spoken to customer executives multiple times, and they assured me over the phone that the replacement would be delivered by 11th January 2025. However, it has still not been delivered, nor have they provided a refund.
 
Hello @Ankit Ji,

We suggest you to send an E-Mail to the Flipkart customer care, wait for 7 days and if still not received any refund or replacement ping us back. We will guide you to file a case in Consumer Forum.

Thanks
 
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