Order undelivered

Sumitjain54

Sumitjain54

New member
Seller Name
Swiggy
Company Name
Swiggy
Product Name
Mishri mawa
Website Name
Swiggy app
Loss Amount
190
Ratings
1.00 star(s)
Opposite Party Address
Swiggy banglore
This complaint is regarding a Swiggy order. That order was undelivered by delivery boy and fraudulently marked as delivered. Order I’d #196229729906664. I have the cctv footage of non delivery
 
Hello @Sumitjain54 ji,

Thank you for reaching out. Regarding your undelivered Swiggy order (#196229729906664), we suggest the following steps:

  1. Contact Swiggy Customer Support: Reach out to Swiggy’s customer care via their app or website and report the incident. Provide them with details of the order and mention that you have CCTV footage as proof of non-delivery.
  2. Share Evidence: If requested, share the CCTV footage with Swiggy to support your claim.
  3. Escalate if Needed: If Swiggy does not resolve the issue, escalate it to their grievance redressal team by sending an email to their support.
Let us know if you need further assistance.

Thanks
 
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