Order Not Delivered (Request for Full Refund + Compensation)

Sumit011096

New member
Seller Name
Punjabi angithi (Vegprama group).
Company Name
Swiggy
Product Name
Food
Website Name
Swiggy
Customer Care Number
88600 68876
Loss Amount
668
Ratings
1.00 star(s)
Opposite Party Address
141/16 pream nagar Gurgaon sector 11
To,
The Consumer Disputes Redressal Commission / Consumer Court,
Respected Sir/Madam,
I, Sumit Kumar , residing at 141/16 premnagar sector 11 Gurugram , would like to file a formal complaint against Swiggy for deficiency in service.
Details of the case are as follows:
• Date of order: 01/10/2025 10:35 PM
• Order ID: 218307617524726
• Amount paid: Rs. 668
• Issue: Despite payment, my food order was never delivered. I have repeatedly contacted Swiggy’s customer support for a refund, but they have failed to process it even after .
This has caused me significant inconvenience and mental harassment.
I have attached copies of my order details, payment proofs, and all related correspondence for your reference.
I request the honorable commission to direct Swiggy to refund the full amount paid and to compensate me for the mental distress caused due to their negligence and failure to provide the paid service.
Thank you for your attention to this matter. I am hopeful for a fair resolution.
Yours sincerely,
Sumit Kumar
8239898616
03/10/2025
 

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