pranjal
New member
- Seller Name
- Elana
- Company Name
- Elana wear
- Product Name
- Jeans
- Website Name
- elanawear.in
- Customer Care Number
- 9116189866
- Loss Amount
- 1500
- Ratings
- Opposite Party Address
- 1st Floor, Megha Commercial Complex, Dibrugarh -
786001
I am lodging this complaint against an online seller named ElanaWear, from whom I ordered 3 pairs of jeans for 1500 through their Instagram page/website link.
On receiving the parcel today, I found that only 1 pair of jeans was delivered. Moreover, the product is dirty, unhygienic, and completely different from what was advertised on their platform. The seller's Instagram page/website has now become unreachable, and I am unable to contact them for replacement, refund, or return.
This clearly amounts to fraudulent trade practice, false advertising, and deficiency in service under the Consumer Protection Act, 2019.
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On receiving the parcel today, I found that only 1 pair of jeans was delivered. Moreover, the product is dirty, unhygienic, and completely different from what was advertised on their platform. The seller's Instagram page/website has now become unreachable, and I am unable to contact them for replacement, refund, or return.
This clearly amounts to fraudulent trade practice, false advertising, and deficiency in service under the Consumer Protection Act, 2019.
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