Online Shopping Fraud by VLE Bazaar ( Financial loss & Mental Harassment)

Seller Name
VLE BAZAAR
Company Name
VLE BAZAAR PVT LIMITED
Product Name
EPSON L8050 PRINTER
Website Name
vlebazaar.in
Customer Care Number
+917428231934
Loss Amount
17235
Ratings
1.00 star(s)
Opposite Party Address
Address on Website
VLE BAZAAR PRIVATE LIMITED
X-52 Dlf Phase 2 , Near Cyber City ,
Gurgaon, Haryana , 122001 India
Dear Sir
I have ordered one "Epson Eco Tank L8050 Wireless Colour Home Inkjet Printers, (Multicolor) " to VLE BAZAR on 30-12-2025 as per below detail
Order ID : 4040715
Order Date : 22-12-2025
Transaction ID : 20251222210560000209844915904593620
Paytm Order ID : 4030072_20251222125145
Payment : Rs. 17,335.12
Paytm Response: Txn Success
10/01/2026 Ready To Ship Order has been shipped from API
11/01/2026 Shipped Order assigned to ShipRocket.
Order Tracking No: 14326548845255
vlebazaar - Order Tracking - By Shiprocket to track Order.
22/01/2026 Complete Order delivered
11/02/2026 Return Requested

VLE Bazar delivered a defective, used product to me. I reported the issue immediately, yet to this day, they have provided absolutely no assistance regarding the return of the item. Over the past month and a half, I have repeatedly corresponded via email with their customer care executive, Ms. Swapna Verma; however, she has consistently offered me nothing but false assurances. Consequently, the product has been sitting in my home for a month and a half.
I have made repeated attempts to speak with their customer care executives over the phone, but they have failed to answer my calls.
I feel like they are deliberately deceiving me.
At this moment, having lost 17,235, I am enduring immense mental anguish. I now realize that they are engaging in fraudulent activity against me.
I demand a compensation of 50 Lakhs as restitution for the severe mental stress and the wastage of my valuable time.
 
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