Online Shopping Fraud – Tecvoza Sent Fake Product, EMI via Snapmint

Asik123

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Seller Name
Tecvoza
Company Name
Tecvoza / Trend Life (as shown on Facebook)
Product Name
E-Paper Note / E-Ink Tablet B751 (11 inch)
Website Name
https://tecvoza.com
Customer Care Number
Not Available /
Loss Amount
1439
Ratings
1.00 star(s)
Opposite Party Address
Address not disclosed on website. Merchant operating via Facebook advertisements.
I am filing this complaint against Tecvoza, an online merchant operating via Facebook advertisements.

I ordered an E-Paper / E-Ink Note device (B751, 11 inch) after seeing a Facebook ad from Tecvoza.
The order was placed on 03 February 2026 and payment was made through Snapmint 0% EMI.

However, instead of the ordered E-Paper device, I received a cheap pair of wireless headphones worth less than ₹200.
This is a clear case of wrong item delivery, cheating, and online fraud.
Further investigation shows that:
• Multiple consumers have been scammed by Tecvoza in the exact same way
• Public complaints exist on Reddit and Facebook
• Tecvoza’s website is now unreachable
• Customer care details are fake or non-responsive

Despite raising a complaint with Snapmint, I was initially asked to contact the merchant directly, even though the merchant has disappeared.
This is not a return issue but a confirmed case of online shopping fraud and misrepresentation.
I request appropriate action against the seller and necessary directions for refund and consumer protection.
 
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