- Seller Name
- Italian Vega - Shiprocket
- Company Name
- Italian Vega
- Product Name
- Black double breasted Suit - XS
- Customer Care Number
- +91 9837780786
- Loss Amount
- 3400
- Ratings
- Opposite Party Address
- Italian Vega
No 942, Geetapuri Bhoor Khatauli, Muzzaffarnagar, Pin 251201
To
Respected Sir/Madam,
I am Manoj D K, and I would like to file this complaint against the following parties for fraudulent behavior, non-refund of money, and no response to customer followups.
Order No: ID 21456
Product: Black Double breasted suit XS
Order Date: 29th Jul 2024
1. Italian Vega
(Also known as Voscro Enterprise)
Address: Plot No. 332, Buldhana Road, Near City Palace, Khatauli, Uttar Pradesh, India
Mobile Number: +91 9837780786
Email: contact@italianvega.com / info@italianvega.in
2.Shiprocket
(Logistics & Payment Partner)
Website: shiprocket.com
Email: info@net.shiprocket.in
Nature of the Complaint:
I had purchased an item from Italian Vega via their online platform, and the total amount paid was ₹3,399.15
The product was not delivered to me and no refund has been issued to date despite following up several times.
Despite multiple attempts to contact both Italian Vega and Shiprocket, I have not received any proper response or resolution.
Shiprocket, being the logistics and transaction partner facilitating the order, is equally responsible for crime.
Attempts Made to Resolve the Issue:
I have contacted both parties via their listed customer service numbers and emails, but there has been no resolution or accountability. This behavior is a clear violation of consumer rights and indicates negligence and fraudulent intent.
Relief Sought:
I respectfully request the Hon’ble Consumer Court to:
Direct Italian Vega and Shiprocket to refund the full amount of ₹3,399.15 for the returned product.
Instruct both parties to immediately take action. Also please take appropriate legal action and impose penalties for causing financial and mental stress due to negligence and fraudulent activity.
Ensure consumer safety by issuing a warning or blacklisting repeat offenders.
I am attaching copies of the transaction details, return confirmation, screenshots of communication, and any proof available.
I trust in your authority to uphold consumer rights and ensure justice.
Thanking You,
Manoj D K
Respected Sir/Madam,
I am Manoj D K, and I would like to file this complaint against the following parties for fraudulent behavior, non-refund of money, and no response to customer followups.
Order No: ID 21456
Product: Black Double breasted suit XS
Order Date: 29th Jul 2024
1. Italian Vega
(Also known as Voscro Enterprise)
Address: Plot No. 332, Buldhana Road, Near City Palace, Khatauli, Uttar Pradesh, India
Mobile Number: +91 9837780786
Email: contact@italianvega.com / info@italianvega.in
2.Shiprocket
(Logistics & Payment Partner)
Website: shiprocket.com
Email: info@net.shiprocket.in
Nature of the Complaint:
I had purchased an item from Italian Vega via their online platform, and the total amount paid was ₹3,399.15
The product was not delivered to me and no refund has been issued to date despite following up several times.
Despite multiple attempts to contact both Italian Vega and Shiprocket, I have not received any proper response or resolution.
Shiprocket, being the logistics and transaction partner facilitating the order, is equally responsible for crime.
Attempts Made to Resolve the Issue:
I have contacted both parties via their listed customer service numbers and emails, but there has been no resolution or accountability. This behavior is a clear violation of consumer rights and indicates negligence and fraudulent intent.
Relief Sought:
I respectfully request the Hon’ble Consumer Court to:
Direct Italian Vega and Shiprocket to refund the full amount of ₹3,399.15 for the returned product.
Instruct both parties to immediately take action. Also please take appropriate legal action and impose penalties for causing financial and mental stress due to negligence and fraudulent activity.
Ensure consumer safety by issuing a warning or blacklisting repeat offenders.
I am attaching copies of the transaction details, return confirmation, screenshots of communication, and any proof available.
I trust in your authority to uphold consumer rights and ensure justice.
Thanking You,
Manoj D K