manishgajjarm
New member
- Model
- Ola S1 Pro
- Dealer Name
- Ola electric mobility limited
- Company Name
- Ola electric mobility limited
- Customer Care Number
- 08033113311
- Loss Amount
- 150000
- Ratings
- Opposite Party Address
- Wing C, Prestige RMZ Startech, Hosur Road, Koramangala VI Bk, Bengaluru, Karnataka 560095,
I purchased Ola S1 Pro electric scooter in April,2022. Company initially offered three year warranty. I also purchased two year extended warranty (My scooter is under warranty till April,2027). Initially company was giving good service, there were more than 3-4 service centers in my location. But after two year, company started giving trouble and one by one all service center were closed. Today there no single service center in my City (Rajkot, Gujarat).
If you call toll free number they register complaint but then no reply. I also emailed many time but no reply. I also filed grievance through National Consumer Helpline but till date no resolution received.
There are many small problems in my Ola. Main issue is it will not start sometimes. To start Ola you have to press Break + Power button. May be due to sensor or some wiring issue this is not working and I have to try atleast 10-15 times to start scooter, many time it will not start.
Initially I was driving my scooter 20-25km daily. But due to this abnormal behavior I am not able to take Ola to long distance because It may not start there.
If you call toll free number they register complaint but then no reply. I also emailed many time but no reply. I also filed grievance through National Consumer Helpline but till date no resolution received.
There are many small problems in my Ola. Main issue is it will not start sometimes. To start Ola you have to press Break + Power button. May be due to sensor or some wiring issue this is not working and I have to try atleast 10-15 times to start scooter, many time it will not start.
Initially I was driving my scooter 20-25km daily. But due to this abnormal behavior I am not able to take Ola to long distance because It may not start there.
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