Off racks online fraud selling fake product

Seller Name
Offracks
Company Name
Offracks
Product Name
BIRKENSTOCK Pristine Umber Luxe Suede Double Buckle Sandals
Website Name
https://shop.offracks.in
Customer Care Number
078972 03857
Loss Amount
2528
Ratings
1.00 star(s)
Opposite Party Address
Physical address: Road Number 102 Sector 28 Dwarka Dwarka, 1/2, 110061 Delhi DL, India
Seller Name
Offrack

Company Name
Offracks

Product Name
Birkenstock Chappal

Website Name

Customer Care Number
078972 03857

Loss Amount
Rs 2528.85

Ratings
1.00 star(s)

I placed an order on shop.offracks.in on [31st January 2026], but the product was never delivered. The customer care number is switched off. They're not responding to emails and it's more than 8 days, no details off my product being despatched is available. Unable to contact them at all.

This appears to be a case of fraudulent online activity, and I request immediate action against the website and a full refund of ₹ 2528.85

Details:

Website: https://shop.offracks.in
Order Number: #OF130664
Order Date: 31st January 2026
Amount Paid: ₹2528.85
Payment Mode: UPI
Please take necessary steps to investigate and help recover my refund.

Name: Ashis Kumar Chakraborty

Contact: 9884417445

City: Chennai
 

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