- Bank Name
- Axis bank pvt ltd
- Loss Amount
- 698
- Ratings
- Opposite Party Address
- Nov digital entertainment pvt Ltd
This complaint is in regards to the Axis Bank opposing to the unauthorized emandate purchase which got activated on my account without my knowledge.This unauthorized service has been charging my account an amount of Rs. 299.00 on every 3rd month and this has been going on since June 15th, 2025.
After making multiple failed attempts and contacts with the Axis bank since they all are not listing anything properly ,I am here pleading at your forum to get this ongoing issue sorted.
In June month, I did make a complaint and got the case escalated via IVR banking support team and requested the team to unsubscribe the subscription. One of those executives did assure me of making the correction with the unsubscription of the service (Nov Digital Entertainment Private Limited- 3 Months Plan - Charges ₹299.00) however, after the deduction the next day only I realised that the executive did not implement it ever which again caused my bank to make that unauthorised payment.
Today also debited ₹ 299.00 from my account without my permission. What can u do now??
After making multiple failed attempts and contacts with the Axis bank since they all are not listing anything properly ,I am here pleading at your forum to get this ongoing issue sorted.
In June month, I did make a complaint and got the case escalated via IVR banking support team and requested the team to unsubscribe the subscription. One of those executives did assure me of making the correction with the unsubscription of the service (Nov Digital Entertainment Private Limited- 3 Months Plan - Charges ₹299.00) however, after the deduction the next day only I realised that the executive did not implement it ever which again caused my bank to make that unauthorised payment.
Today also debited ₹ 299.00 from my account without my permission. What can u do now??