Not responding to requests for past one month

Dealer Name
The Professional Couriers
Company Name
The Professional Couriers
Customer Care Number
98429 77377
Loss Amount
15000
Ratings
1.00 star(s)
Opposite Party Address
10, AR Complex, Vayalur Rd, Srinivasa Nagar North, Tiruchirappalli, Tamil Nadu 620017
I have packed a parcel to punjab one month back. I tracked the order and it said the parcel has been received to the received to the receiver to whom I have sent. Later I asked about the receiver whether the parcel reached you are not , he said he had not received any parcel and even he asked nearby households where they also said the same. I asked the courier partners from Nov 6th till today but they are not responding well and i didn’t even get the DRS form of received parcel. I also mentioned the wrong address on tracking but did not get any response. Please help me with this situation !!
 
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