Not refunding for undelivered order by Pluch design

Seller Name
Pluch design
Company Name
Pluch design
Product Name
Clothing
Customer Care Number
062395 86998
Loss Amount
22135
Ratings
1.00 star(s)
Opposite Party Address
VRH8+7VP, near Indoor Stadium, E Block, Shaheed Bhagat Singh Nagar, Ludhiana, Punjab 141013
This company initially promised to deliver the order within 10-12 days, but even after repeated follow-ups, they failed to deliver on time. I informed them that I was traveling and needed the delivery on time, but they didn’t deliver as promised. Now that I am no longer in town, they are insisting on delivering after I return, which is a month later, and are refusing to refund the money.

They failed to deliver winter clothing during the winter season and are outright denying the refund. They have taken over ₹22,000 and are refusing to return it.
They are blocking on social media too so that I can't raise my voice.
 

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Hello @nehajuenjachhabra ji,

are refusing to refund the money
If they are not refunding your money, you can file a case against them in your nearest Consumer Forum, but before filing case we suggest you to send a legal notice to the company. We will guide you in sending legal notice and filing case in the Consumer Forum.

For any query, Feel free to contact us again.
Thanks
 
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