csyasodhapriya
New member
- Loss Amount
- 2010
- Ratings
Here’s how you can raise a complaint to AJIO about the failed return:
Method 1: Through AJIO App (Easiest)
Open the AJIO app
Go to My Account
Tap My Orders
Select the order (RT number shown in your message)
Click Return/Refund Status
Choose Need Help / Report Issue
Select reason:
“Return pickup rejected wrongly” or “Quality check failed incorrectly”
Submit complaint with details
Method 2: AJIO Website
Go to AJIO website
Login to your account
Go to My Orders
Select the product
Click Help / Raise Request
Submit complaint
Method 3: Customer Care
Call AJIO support: 1800-889-9991
Explain:
Order ID (RT number)
Pickup was cancelled wrongly by Delhivery
Item is unused and in original condition
Method 4: Email
Send email to: customercare@ajio.com
You can use this format
Email
Subject
Complaint Regarding Return Pickup Rejection – AJIO Order
Dear Sir/Madam,
I placed a return request for my order (Order ID: RT209420571 / RT209439076 / RT209432308). However, I received a message that the return failed the quality check and the pickup was cancelled.
I would like to inform you that the product is unused, with packaging intact. I believe the rejection was incorrect.
I kindly request you to re-initiate the return pickup or review this issue.
Please look into this matter and resolve it at the earliest.
Thank you.
Yours sincerely, YASODHAPRIYA
Method 1: Through AJIO App (Easiest)Open the AJIO app
Go to My Account
Tap My Orders
Select the order (RT number shown in your message)
Click Return/Refund Status
Choose Need Help / Report Issue
Select reason:
“Return pickup rejected wrongly” or “Quality check failed incorrectly”Submit complaint with details
Method 2: AJIO WebsiteGo to AJIO website
Login to your account
Go to My Orders
Select the product
Click Help / Raise Request
Submit complaint
Method 3: Customer CareCall AJIO support: 1800-889-9991
Explain:
Order ID (RT number)
Pickup was cancelled wrongly by Delhivery
Item is unused and in original condition
Method 4: EmailSend email to: customercare@ajio.com
You can use this format
Subject
Complaint Regarding Return Pickup Rejection – AJIO Order
Dear Sir/Madam,
I placed a return request for my order (Order ID: RT209420571 / RT209439076 / RT209432308). However, I received a message that the return failed the quality check and the pickup was cancelled.
I would like to inform you that the product is unused, with packaging intact. I believe the rejection was incorrect.
I kindly request you to re-initiate the return pickup or review this issue.
Please look into this matter and resolve it at the earliest.
Thank you.
Yours sincerely, YASODHAPRIYA