Not Getting Exchange/Return

Abhishek Pandey

Abhishek Pandey

New member
Seller Name
Bhumika Highstreet India Private Limited
Company Name
Flipkart
Product Name
ALLEN SOLLY Men Solid Round Neck Cotton Blend Red T-Shirt
Website Name
Flipkart
Loss Amount
632
Ratings
1.00 star(s)
Opposite Party Address
Bhumika Highstreet India Private Limited Rectangle no 0,07,08,13, Village - Khalikpur ,Tehsil Badli ,Dist- Jhajjar Farukhnagar Hariyana-124103 & Flipkart Interner Private Limited Buildings Alyssa Begonia & Clover ,Outer Ring Road ,Devarabeesanahalli Village, Bengaluru, Karnataka
I have ordered ALLEN SOLLY Men Solid Round Neck Cotton Blend Red T-Shirt from Flipkart on 22nd September, As its quality/size was not as i was expecting so i raise the exchange request on 24th September on same day ,since than i am taking follow up from Flipkart customer care executive many times but still I didn't get any solution from them almost 22 days are gone and they are not providing any positive response so now I want total amount of refund .
 
1. Contact Flipkart Customer Care Again
  • Call Flipkart customer care: 1800 202 9898 (toll-free).
  • Clearly mention the order number and explain it’s been 22 days with no resolution.
  • Ask to escalate your complaint to higher authority or the grievance cell.
2. Use Social Media for Visibility
  • Tweet at @Flipkart or message their Facebook page with your order details and issue.
  • Public complaints often get faster attention.
3. Raise a Dispute via Payment Provider
  • If you paid by card or UPI, contact your bank/app to raise a dispute if Flipkart doesn’t resolve.
4. File a Complaint with Consumer Forum or NCDRC
  • If all else fails, lodge a complaint on consumer grievance portals or with the District Consumer Forum for quick resolution.
 
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