Nonveg food instead veg food by zomato

S

Saurav

New member
Dealer Name
Makhani darbar
Company Name
Zomato
Customer Care Number
+91 80-35266297
Loss Amount
228
Ratings
1.00 star(s)
Opposite Party Address
College road nashik
I have received chicken food intead paneer and am a pure vegetarian from my birth and it is totally against my religious beliefs when i called restaurant they admitted the issue and zomato also have the call recording of that also i have video proof of that order with total capturing of order number and billing details i want very strict action on this thing .also let me know if you want video .
 
Contact Food Safety Authority:
  • File a complaint with the Food Safety and Standards Authority of India (FSSAI) or your local food safety department.
  • This is important because serving non-vegetarian food instead of vegetarian can be a violation of food safety and labeling laws.
 
Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Hotel Post in thread 'Non-Veg food delivered instead of Veg'

Hello @Ankit11ipit

We have carefully reviewed all the details regarding your complaint, this is very serious issue and Consumer forum already dictated many judgments. Based on our thorough evaluation, we regret to inform you that the only viable option left is to file a case before the District Consumer Disputes Redressal Forum.
You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

Similar Judgment:​


Chandigarh -...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
Back
Top