- Dealer Name
- Nobroker
- Company Name
- Nobroker
- Loss Amount
- 10000
- Ratings
Norboker is still figuring out about my refund. See below email proof.
Dear Customer,
We sincerely regret the inconvenience caused. As checked with the team, recent bookings in the UK are higher, and the abroad biometric completion typically takes 7–14 days for execution.
We kindly request you to share the tenant's contact number and complete address so that we can initiate the biometric process at the earliest.
Additionally, please provide the token ID and login password of the agreement.
Regards,
Priyanshu
RA Escalation Team
------------------------------------------------------------------------------
Thank you for your response.
It will not work out for me. My rent agreement start date is 3rd Dec.
Please let me know the process to request refund.
Regards
Yubhesh
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Dear Customer,
We regret that you could not continue with our services and had to seek an alternative.
At this stage, a deduction of Rs. 1,199 will be applicable. The remaining amount will be refunded to your source account within 3–5 business days once we receive your acknowledgment of this email.
We apologize for any inconvenience caused and appreciate your understanding.
Regards,
Priyanshu
RA Escalation Team
-----------------------------------------------------------------------------------
Dear Customer,
Thank you for reaching out to us. We’ve received your escalation and our team is currently reviewing the details of your case.
Please be assured that we’re working on this with priority, and we’ll get back to you shortly with a positive update.
We appreciate your patience and understanding.
Thanks & Regards
Nithin B R
RA Escalation Team
------------------------------------------------------------------------------------
Dear Yubhesh,
Thank you for reaching out. Please allow us 24 hours to review and update you on the refund status. We will share the correct and final confirmation with you shortly.
Thanks & Regards
Nithin B R
RA Escalation Team
--------------------------------------------------------------
Dear Yubhesh,
We apologize for any inconvenience caused.
We kindly request your patience as we take the necessary steps to cross-check with our backend team. Our aim is to provide you with accurate and timely information. We assure you that we are working diligently to address the issue and will update you accordingly.
If you have any further questions or concerns in the meantime, please feel free to reach out. Your understanding is greatly appreciated.
Thank you for your patience.
Thanks & Regards
Joshna Reddy
RA Escalation Team
Nobroker sales team feedback:
Nobroker sale agent (lied) made me assure that he has spoken to the rental mgmt team and the device will be posted on the same day to my UK address and the device will reach by max 28th Nov to my UK address.
Nobroker RM feedback:
My assigned Relationship Manager (in cc) had not contacted me and wasted the whole one day. Today I spent my £25 by calling the nobroker rental team to find out who my RM is and what he is doing.
After the 2nd call (more £20 spent) and then I got a chance to talk to my RM. and today he asked for more details which I have provided him today.
My RM doesn't know when the next team will respond to my case.
Feedback about RM service is the worst. I will provide my feedback on social media and to your complaint team about your sales team's lies and lazy RM service.
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[td]
[td]
[td]
[/td]
Sat, Nov 29, 7:40 AM (12 days ago)
[/td]
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[/td][td]
Dear Customer,
We sincerely regret the inconvenience caused. As checked with the team, recent bookings in the UK are higher, and the abroad biometric completion typically takes 7–14 days for execution.
We kindly request you to share the tenant's contact number and complete address so that we can initiate the biometric process at the earliest.
Additionally, please provide the token ID and login password of the agreement.
Regards,
Priyanshu
RA Escalation Team
------------------------------------------------------------------------------
Thank you for your response.
It will not work out for me. My rent agreement start date is 3rd Dec.
Please let me know the process to request refund.
Regards
Yubhesh
----------------------------------------------------------------------------------------
|
[td]
[td]
[td]
[/td]
Nov 29, 2025, 3:24 PM (12 days ago)
[/td]
[td]
[/td][td]
We regret that you could not continue with our services and had to seek an alternative.
At this stage, a deduction of Rs. 1,199 will be applicable. The remaining amount will be refunded to your source account within 3–5 business days once we receive your acknowledgment of this email.
We apologize for any inconvenience caused and appreciate your understanding.
Regards,
Priyanshu
RA Escalation Team
-----------------------------------------------------------------------------------
|
[td]
[td]
[td]
[/td]
Nov 30, 2025, 6:13 AM (11 days ago)
[/td]
[td]
[/td][td]
Dear Customer,
Thank you for reaching out to us. We’ve received your escalation and our team is currently reviewing the details of your case.
Please be assured that we’re working on this with priority, and we’ll get back to you shortly with a positive update.
We appreciate your patience and understanding.
Thanks & Regards
Nithin B R
RA Escalation Team
------------------------------------------------------------------------------------
|
[td]
[td]
[td]
[/td]
Nov 30, 2025, 8:57 AM (11 days ago)
[/td]
[td]
[/td][td]
Dear Yubhesh,
Thank you for reaching out. Please allow us 24 hours to review and update you on the refund status. We will share the correct and final confirmation with you shortly.
Thanks & Regards
Nithin B R
RA Escalation Team
--------------------------------------------------------------
|
[td]
[td]
[td]
[/td]
Dec 3, 2025, 12:47 PM (8 days ago)
[/td]
[td]
[/td][td]
Dear Yubhesh,
We apologize for any inconvenience caused.
We kindly request your patience as we take the necessary steps to cross-check with our backend team. Our aim is to provide you with accurate and timely information. We assure you that we are working diligently to address the issue and will update you accordingly.
If you have any further questions or concerns in the meantime, please feel free to reach out. Your understanding is greatly appreciated.
Thank you for your patience.
Thanks & Regards
Joshna Reddy
RA Escalation Team
Nobroker sales team feedback:
Nobroker sale agent (lied) made me assure that he has spoken to the rental mgmt team and the device will be posted on the same day to my UK address and the device will reach by max 28th Nov to my UK address.
Nobroker RM feedback:
My assigned Relationship Manager (in cc) had not contacted me and wasted the whole one day. Today I spent my £25 by calling the nobroker rental team to find out who my RM is and what he is doing.
After the 2nd call (more £20 spent) and then I got a chance to talk to my RM. and today he asked for more details which I have provided him today.
My RM doesn't know when the next team will respond to my case.
Feedback about RM service is the worst. I will provide my feedback on social media and to your complaint team about your sales team's lies and lazy RM service.