No service centre of hero electric in banglore

Ashish K M

Ashish K M

New member
Model
Hero optima hx
Dealer Name
Agna hero electric banglore jp nagar
Company Name
Hero electric
Loss Amount
65000
Ratings
2.00 star(s)
I have hero optima hx and it has some issues with handle and light and indicator but to repair I can't find any service centres and all the service centers are permanently closed whom to contact or how to get repaired is my problem before also no service given or spare parts were available
 
Hello @Ashish K M

Before proceeding further, we recommend that you first send an email to the Hero electric customer care at customercare@heromotocorp.com, clearly outlining your concerns and requesting to provide the after sale service. This step not only gives the Hero electric a chance to address the issue but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks
 
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