New Phone Body Got Bend and it is Not returnable bought through Amazon

A

akash224

New member
Model
Samsung Galaxy M16 5G (Mint Green, 6GB RAM, 128 GB Storage)
Dealer Name
Darshita Etel
Company Name
Samsung Galaxy
Loss Amount
12000
Ratings
1.00 star(s)
I ordered Phone Samsung Galaxy M16 5G (Mint Green, 6GB RAM, 128 GB Storage) From Amazon. Got Phone Body Bend not Straight May be lot many issue with phone. I tried to reach out samsung service center they told to reach out to amazon and amazon told me reach out to amazon. Both made me fool and fake information given on listing page.
 
Hello @akash224

We recommend that you first send an email to the Amazon and Samsung customer care, clearly outlining your concerns and requesting to replace the mobile.

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Check the supporting judgment:

AMAZON INDIA PVT. LTD V/S SHUBHAM TRIVEDI - Consumer Court Case - 2024-12-20

Consumer Court Case against AMAZON INDIA PVT. LTD V/S SHUBHAM TRIVEDI - Consumer Court Case against - AMAZON INDIA PVT. LTD
www.consumercourt.in www.consumercourt.in


Best regards,
Thanks
 
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