bharats996
New member
- Dealer Name
- Reliance Digital Store
- Company Name
- Reliance Digital Store / HP
- Product Name
- HP Laptop
- Customer Care Number
- 8079041276
- Loss Amount
- 40000
- Ratings
- Opposite Party Address
- Reliance Digitial Store,
Ground Floor, Cine mall, vaishali Nagar, Ajmer
Dear Sir,
With reference to the subjected issues, I purchased a HP Laptop from Reliance digital Store situated at Cine mall Vaishali nagar, Ajmer on dated 27th August, 2025 which got shut down due to mechanical issue on 7th September, 2025 ( after 8-9 days) At the same time I conveyed the issue to the reliance store and filed a complaint on HP portal as well where I came to know that the new product sold by Reliance digital store( cine mall) is out of warranty and they denied to replace and entertain or solve the issue for my new purchased laptop from them by saying that it is only a selling point.
How can they sale a out of warranty (New) product ? However their behaviour was also not good, they were not giving proper response while I was there.
Today I am filing this complaint on 9th Sept. as I am not getting reply from Reliance digital store or HP team. I hereby request you to please involve in this case a help me to sort out the issue.
Regards,
Bharat Sharma
With reference to the subjected issues, I purchased a HP Laptop from Reliance digital Store situated at Cine mall Vaishali nagar, Ajmer on dated 27th August, 2025 which got shut down due to mechanical issue on 7th September, 2025 ( after 8-9 days) At the same time I conveyed the issue to the reliance store and filed a complaint on HP portal as well where I came to know that the new product sold by Reliance digital store( cine mall) is out of warranty and they denied to replace and entertain or solve the issue for my new purchased laptop from them by saying that it is only a selling point.
How can they sale a out of warranty (New) product ? However their behaviour was also not good, they were not giving proper response while I was there.
Today I am filing this complaint on 9th Sept. as I am not getting reply from Reliance digital store or HP team. I hereby request you to please involve in this case a help me to sort out the issue.
Regards,
Bharat Sharma
