Myntra complaint

L

Loshika

New member
Model
Shirts
Dealer Name
Max lifestyle
Company Name
Myntra
Customer Care Number
+91 80-45161432
Loss Amount
1716
Ratings
4.00 star(s)
Opposite Party Address
Myntra
I am facing a refund issue with Myntra regarding a cancelled prepaid order worth Rs. 1716.I ordered three shorts through UPI payment, and the order was cancelled from Myntra’s side due to a technical issue. However, I still have not received my refund.
I contacted customer support multiple times. Initially, they informed me that UPI refunds would be processed within one day, but later they kept extending the timeline and asking me to wait again and again without giving any proper resolution or refund reference number.
I also received a refund-related message on the day of cancellation, but the amount has still not been credited to my account.
This delay and lack of proper response from customer support is extremely disappointing. I request Myntra to immediately process my refund and provide proper clarification regarding the delay.
Order Value: Rs. 1716
Issue: Refund not received for cancelled prepaid order
 
Hello @Loshika

Thank you for reaching out. We noticed that you are facing the similar problem with Myntra that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Regarding not returning 2 original and 1 different product on purchasing 3 jeans pants from Myntra and postponing the return for more than 1 month.'

Hello @naresh2026

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to support@myntra.com outlining your issue, including order details and any previous correspondence and request to Refund/Replacement.

If not received...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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