Kitchen Items MIXER GRINDER

S

Sibbuu

New member
Dealer Name
Air Force Canteen Jamnagar Gujarat
Company Name
Singer India Limited
Product Name
Mixer Grinder
Customer Care Number
18001033474
Loss Amount
50000
Ratings
2.00 star(s)
Opposite Party Address
SMQ NO. 118/5 AIR FORCE 2 UDYOG NAGAR JAMNAGAR 361004
Sir/Madam
I Shiv Babu Yadav purchased Singer Mixer Grinder on 3rd July 25 through Air Force Canteen Jamnagar Gujarat. The items is under 2 years product warranty and 7 years on Motor. The chatney Jar of item was defective on 06 Sep 25 and the complaint made by me on 06 Sep 25 bearing complaint number GJ1822309. The product was collected by technician on 27 Sep 25. After two weeks, the technician told that the item is not repairable and you have to buy new jar costing 500 rupees, the same was informed to Singer India Limited customer care service. After one week of repeated complaint, the technician of the Singer India Limited called me and told that the item is repairable costing 200 rupees whereas the product is under warranty. The loss of time and money, the behaviour of service provider and technician harrassed me mentally. Therefore it is requested to provide me justice for this misdemeanor conduct of the Singer India Limited.
Thanks and regards.
 
Hello @Sibbuu

We have carefully reviewed all the details you have submitted regarding your complaint. Based on our thorough evaluation, we regret to inform you that the only viable option left is to file a case before the nearest District Consumer Disputes Redressal Forum.
You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.

Thanks
 
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