Ranjeettsahu
New member
- Dealer Name
- Reliance Jio Infocomm Limited
- Company Name
- Reliance Jio Infocomm Limited
- Customer Care Number
- 1800 896 9999
- Loss Amount
- 5399
- Ratings
- Opposite Party Address
- 150 feet Ring road, Rajkot
I had subscribed to an annual JioFiber plan valid from October 2024 to October 2025, for which the full payment was already made in advance.
However, I have been wrongly billed again for the period 06 August 2025 to 05 September 2025, for an amount of ₹5,399.95, as shown in my latest bill generated on 06 September 2025.
This is a clear case of overcharging, as my annual subscription period has not yet expired.
I had also contacted Jio customer care multiple times and was told that a complaint was registered, but I have not received any message or complaint number till date. The issue remains unresolved.
Details of Account:
Relief / Resolution Sought
However, I have been wrongly billed again for the period 06 August 2025 to 05 September 2025, for an amount of ₹5,399.95, as shown in my latest bill generated on 06 September 2025.
This is a clear case of overcharging, as my annual subscription period has not yet expired.
I had also contacted Jio customer care multiple times and was told that a complaint was registered, but I have not received any message or complaint number till date. The issue remains unresolved.
Details of Account:
- Registered Mobile: +91-2813589604
- JioFiber Account No: 101124827206
- Bill Amount: ₹5,399.95
- Bill Period: 06 Aug 2025 – 05 Sep 2025
- Bill Date: 06 Sep 2025
Relief / Resolution Sought
- Reverse the incorrect charges of ₹5,399.95.
- Confirm validity of my annual plan (Oct 2024 – Oct 2025).
- Provide proper communication or complaint number for reference.
- Compensation for inconvenience caused due to poor customer support.