Misguiding with the false delivery date/time

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Syed Mannansha khadri

New member
Dealer Name
DTDC Express Ltd. (Head Office) DTDC House, No. 3, Victoria Road, Bangalore, Karnataka - 560047 ...
Company Name
DTDC courier services
Customer Care Number
9606911811
Loss Amount
50000
Ratings
1.00 star(s)
I'm writing this complaint against the DTDC courier services for misguiding me with a false delivery date/time as mentioned in the website/app and also from the DTDC team, the shipment contains an important item for a B2B event if not received I will be suffering with loss of 50,000rs

I want the shipment today I.E 31/01/2026 as promised

Else compensate me with the loss suffered
 

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Hello @Syed Mannansha khadri

Delivery delays can occasionally happen due to circumstances beyond the control of the delivery personnel or the service provider. This is quite common in many cases:
  • Food deliveries may sometimes be delayed slightly but are usually delivered within a reasonable time.
  • E-commerce purchases may arrive 2–3 days later than the expected date, especially due to logistics issues, weather conditions, or high order volumes.
Such short delays are generally considered acceptable and fall within a reasonable time frame. However, if there is an unreasonable delay, or if the product or service is not delivered at all, you have every right to take action.

Thanks
 
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