MecTURING INDIA Company not delivering product for 3 months

N

Nileshbelose

New member
Seller Name
MecTuring
Company Name
Turing Eastland Pvt Ltd,
Product Name
Havoc 1.0
Website Name
https://mecturing.in/
Customer Care Number
076207 62254
Loss Amount
5000
Ratings
1.00 star(s)
Opposite Party Address
c1603, ANP Royal grande, Wakad
We purchased a MecTURING vacuum cleaner in January, and we have not received our ordered item for the past three months.We attempted to follow up; however, they are providing inaccurate commitments. They have shared the DTDC number, yet they continue to schedule pickups consistently.
 
Dear @Nileshbelose

We understand your frustration regarding the non-delivery of the MecTURING vacuum cleaner you ordered in January 2025. Waiting for three months without receiving the product, despite multiple follow-ups and inconsistent commitments from the company, is indeed concerning.

Recommended Actions before Filling Case in the Consumer Forum:
  1. Document All Communications:
    • Maintain a detailed record of all interactions with MecTURING, including dates, times, and summaries of conversations.
  2. File a Complaint with the Consumer Forum:
    • If there is no response to your emails, consider filing a complaint with your nearest Consumer Disputes Redressal Commission.
We empathize with the inconvenience you've experienced and are committed to assisting you in seeking a resolution. Taking the steps outlined above will enhance the likelihood of a favorable outcome.

For any legal assistance, feel free to contact us,
Thanks
 
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