ch.murty
New member
- Hotel Name
- Make My trip
- Company Name
- Make My trip
- Website Name
- www.makemytrip.com
- Loss Amount
- 3180
- Ratings
- 1.00 star(s)
This is regarding booking ending with 2180, PNR is L8EGRW
I paid ₹ 24,750 (₹ 24,260 from CC and ₹ 490 from MMT wallet).
Flight was cancelled by the airline (6th Dec), I am SUPPOSED to get fiull refund.
I only got $21,080 to my credit card and 490 to my wallet.
The remaining 3180 is not refunded yet.
I am tired of calling the worst customer care, even worse, Myra chatbot, which does not understand the issue at all.
After 25 attempts, I finally got through customer care, he raised the ticket, and within an hour, it was closed, without any information or resolution details. Can't find this valuable ticket anywhere in the portal or app.
"Dear Murty,
Thank you for reaching out to us.
Your support request regarding an issue for your Flight booking is now closed [ID: 22663200876375360 ]. To help us serve you better in the future, please provide your valuable feedback here:
LinkedIn
Thank You
MakeMyTrip"
I paid ₹ 24,750 (₹ 24,260 from CC and ₹ 490 from MMT wallet).
Flight was cancelled by the airline (6th Dec), I am SUPPOSED to get fiull refund.
I only got $21,080 to my credit card and 490 to my wallet.
The remaining 3180 is not refunded yet.
I am tired of calling the worst customer care, even worse, Myra chatbot, which does not understand the issue at all.
After 25 attempts, I finally got through customer care, he raised the ticket, and within an hour, it was closed, without any information or resolution details. Can't find this valuable ticket anywhere in the portal or app.
"Dear Murty,
Thank you for reaching out to us.
Your support request regarding an issue for your Flight booking is now closed [ID: 22663200876375360 ]. To help us serve you better in the future, please provide your valuable feedback here:
Thank You
MakeMyTrip"