KISHANRVALA
New member
- Dealer Name
- Flipkart Internet Private Limited
- Company Name
- LG
- Product Name
- LG 2025 Model AI Convertible 6-in-1 1.5 Ton 3 Star Split AI Dual Inverter with Faster Cooling and Energy Saving, VIRAAT Mode and Diet Mode Plus AC - White
- Customer Care Number
- 8069379999
- Loss Amount
- 38400
- Ratings
- Opposite Party Address
- Platina Logistic Park, Opposite Honest Restaurant, Ahmedabad-Rajkot National Highway 8, Bavla, Ahmedabad-
382220, Ahmedabad , GUJARAT, India - 382220, IN-GJ
Dear Consumer Forum Members,
I am writing to file a complaint against LG Electronics India regarding my newly purchased LG Split Air Conditioner.
Since the beginning, the AC has been creating serious problems:
I raised complaints with LG multiple times. A technician visited once and stated that the gas was empty, which is unusual for a brand-new AC. He only refilled the gas and left without solving the root cause.
Even after repeated follow-ups, LG has failed to provide a permanent solution. It has been more than 1 month, but the problem continues.
This is clear deficiency in service and product defect.
I request LG to provide within 7 days:
If LG does not take action, I will proceed legally under the Consumer Protection Act for harassment, financial loss, and deficiency in service.
I have attached invoice copies and email communication proof for reference.
Kindly guide me on further action.
Regards,
Kishan Vala
Vadodara, Gujarat
Mobile: 7802018540
I am writing to file a complaint against LG Electronics India regarding my newly purchased LG Split Air Conditioner.
Product Details
- Product: LG AI Convertible 6-in-1 1.5 Ton 3 Star Split AC (2025 Model)
- Purchase Date: 09 June 2025
- Purchased From: Flipkart
- Order ID: OD434630862015983100
- Serial Numbers: 3Q6-504PAJC2044 / 2Q6-504PAHN210497II
- Customer Name: Kishan Vala (Vadodara, Gujarat)
Issue Faced
Since the beginning, the AC has been creating serious problems:
- Outdoor unit makes loud abnormal noise, disturbing my family and neighbours.
- The AC is now not cooling properly, even after running for long hours.
Poor Service & No Resolution
I raised complaints with LG multiple times. A technician visited once and stated that the gas was empty, which is unusual for a brand-new AC. He only refilled the gas and left without solving the root cause.
Even after repeated follow-ups, LG has failed to provide a permanent solution. It has been more than 1 month, but the problem continues.
This is clear deficiency in service and product defect.
My Demand
I request LG to provide within 7 days:
- Immediate replacement of the outdoor unit / complete AC
OR - Full refund of the product amount
If LG does not take action, I will proceed legally under the Consumer Protection Act for harassment, financial loss, and deficiency in service.
I have attached invoice copies and email communication proof for reference.
Kindly guide me on further action.
Regards,
Kishan Vala
Vadodara, Gujarat
Mobile: 7802018540
