Kushan electronics and LG India Scam with me by ruined my Dishwasher..I suffered alot from last month because of Kushan electronics and LG India..Now they don’t repair nor deliver or not even replace it …company suggest us to that your dishwasher isn’t repair now though it was made worse by their technician that compensate your machine at 75percent depreciation value…That dishwasher was ruined by their technician as we only complained about the change of 1 part of machine but technician suggest us to change the side rubber also …now the company and service centre try to make us fool
Based on the information provided, it appears that you have encountered significant issues with your LG dishwasher, specifically due to the actions of a technician from Kushan Electronics. The technician's intervention not only failed to resolve the initial problem but also exacerbated the condition of the appliance. Subsequently, both Kushan Electronics and LG India have declined to repair, replace, or adequately compensate for the damaged dishwasher, offering only a depreciated value which seems unjust given the circumstances.
Recommended Actions:
Gather Evidence:
Documentation: Collect all relevant documents, including the purchase invoice of the dishwasher, service reports, and any written communication with Kushan Electronics and LG India.
Communication Records: Preserve records of all interactions, such as emails, messages, and call logs, detailing your correspondence with the service center and company representatives.
Visual Proof: Take clear photographs or videos showcasing the current condition of the dishwasher, emphasizing the areas affected by the technician's intervention.
Formal Complaint to LG India:
Draft a Detailed Complaint: Compose a comprehensive complaint outlining the sequence of events, the technician's actions, and the subsequent deterioration of the appliance.
Submission Channels: Send this complaint to LG India's customer service department via registered post and email, ensuring you retain copies for your records.
Seek Professional Legal Assistance:
Consultation: Engage with our legal professional specializing in consumer protection law to guide you through the process, ensuring that your complaint is accurately drafted and effectively presented.
Taking these steps can significantly enhance the likelihood of a favorable resolution to your grievance. If you require professional assistance at any stage, please feel free to contact us.
