sneha mishra
New member
- Dealer Name
- Reliance JIO
- Company Name
- Reliance JIO
- Customer Care Number
- 18008969999
- Loss Amount
- 1200
- Ratings
- Opposite Party Address
- JAMMU
I was having jiofiber connection in Haridwar since almost last 2 years, due to my transfer in job i requested for Fiber relocation through app to jammu location. Prior to request initiation i connected customer care number to confirm about availability of service at required address of jammu and submission of 1200/- on app. After confirmation, i requested for relocation of Fiber along with payment of 1200/-. Kindl find attached screenshot of it. After 2 to 3 days that request got visible from app. Although i received message from jio regarding pick up of Fiber from old location. after several follow-ups my device got picked up from old location of Haridwar on 8th Ocotober by Sher singh. after that also my request and amount payment not visible on app. Again i started taking follow up for installation of new device at new location of jammu through emails and customer care number. after 10 days i got fed-up and asked for cancellation and refund of 1200/-. it's been now more than 1 week neither they are replying to my emails nor through registered mobile number it is getting connected.
Reliance jio is doing such fraud with consumer by not refunding amount as policy. Nether ways costumer can connect to them.
Reliance jio is doing such fraud with consumer by not refunding amount as policy. Nether ways costumer can connect to them.
