Jio Fibre Complaint not Entertained

P

Piyush10

New member
Company Name
JIO
Loss Amount
1497
Ratings
1.00 star(s)
My jio fiber connection is not working and i raised a request in my jio app but the engineer is not visiting at my location to solve the problem instead they keep rescheduling the slot continously and when i call on customer care they also keep doing the same thing. I want immidiate solution for my internet connection.

Either resolve my issue or issue me full refind.

The JIO Executive person name Rakesh Giri (7082530442) is harrashing me on phone and i have the recording for the same.

He is simply saying please get ur connection disconnected.

Kindly get this matter resolved and what type of Executive JIO has in its staff and they should be fired from job. Connection is in the name of Pradeep Kumar.(01732-316550)

Looking forward to hear from you.
 
Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

M

Thread 'JioFiber Installation Fraudulent'

On the date of 30/03/2025 Jioiber team contact myself Mahika Goswami (30) for internet connect, i agreed for connection. They assured installation on 31/03/2025. Ashish installation techinician came on the same day 31/03/2025 and charged payment by confirming order by KYC registration and payment of Rs. 1111 in Credpay UPI and assured installation will be completed in 1-2hrs. After some time he told us that there is no port so they cannot proeed with the installation. SO we asked for the refund and proceed the cancellation as we wanted jiofiber only. He told us it will get cancelled...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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